Reviews
Excellent service
I just want to say thank you for all the help about the leasing process. The excellent work that Justin and all the staff is doing is really admirable. Special thanks to Lucas Dam (Gracias amigo!) I highly recommend Autohaus, look for Justin!! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Audi A4 Purchase
Very accommodating, inviting and personable staff. Jeff and Nikita were great! Very patient and understanding. Was not impressed with the finance individual as it seemed as though he was in a rush, expected us to just sign what he told us to without reading any of the papers and truly did not explain to us what we were signing. I did express that I did not understand a few things but my concern was ignored and it was apparent that he did not want to spend more than the minimum time needed to sign all the papers and get us out. Would not go back to that individual but do recommend Jeff & Nikita and all the others that made my buying experience extremely easy! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Purchase of an AudiQ3
Ahmad followed through and delivered everything he promised. I enjoyed working with him and recommended him to others I know looking for a new car. Looking forward to my first car wash!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service and purchase!
I had my 2013 Audi A4 serviced and purchased a 2018 Audi Q3. I met with Justin Fravell who was quite friendly and knowledgeable about the Q3. He explained all standard and package options that were on the vehicle, and I took it for a test drive. I really liked the vehicle, Justin worked with me on the final price, so I was able to purchase the car and drive it home that evening! Thank you again, Barbara Holly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased used Car
Just purchased GMC Yukon yesterday. Felt at ease from the get go. Jeff Belcher was my salesman. I’m very happy with the service I received and would recommend Autohaus to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
CLA 250
Great hospitality and came to a good price. Well spent time and effort offering all options. Very confident in my decision at Autohaus. Be back soon!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good experience
Done business here for multiple years and have always had courteous service. Never have had to wait to get car in and have been given loaner car so I could be on my way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not a good place to go for service, and problems.
Had several problems with their service in the past. Poor workmanship and not very thorough. Had to take my car to a different shop to get my car fixed. Autohaus hasn't improved any. My car is out of warranty. I have a manufacture defect with my car headliner cut to short/ shrank/ glue has failed. Common problem. Stopped in to see service manager. For some help with contacting VW. Manager told we will not contact VW on your behalf with this issue. You are on your own. I will not be buying a new car from them in the future.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Porsche
I brought my Porsche in for service and met Nathan with sales. My experience was pleasurable and found the staff to be professional. Nathan was able to accommodate my vehicle interests and I now have a new Porsche Boxster S.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Too much money very less value
I had spent an incredible amount of money servicing my Cayenne with Autohaus. But the issue is, it never stops. They have put me in unsafe conditions by not tightening wheel, to not looking at issues fully, it's a long list.... It's all about money with them. Unfortunately they are only Porsche, Audi dealer in this region. So I'm stuck.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair