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Autohaus of Peoria

(130 reviews)
Visit Autohaus of Peoria
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–7:00pm
Sunday Closed Closed
New (309) 822-3103 (309) 822-3103
Used (309) 822-3104 (309) 822-3104
Service (309) 822-3106 (309) 822-3106

Reviews

(130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autohaus of Peoria from DealerRater.

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Excellent customer service, great mechanics, Good

Excellent customer service, great mechanics, Good communication, fair pricing, advisors are very knowledgeable. Thank you. Highly recommended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

xxxx poor service my scheduled appt was at 11:15 didn't

xxxx poor service my scheduled appt was at 11:15 didn't touch the car until 2:20 after I asked for an update. Arrived an hour later still not done. Saw that no one was working on it. Then I sat there another two hours. Finally done. Get home they didn't put a piece back on and have a part hanging out under neath my dash and can't get a response.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I will call continue to take my cars to the Peoria Audi

I will call continue to take my cars to the Peoria Audi Dealer!! Nicovin is the best.!!!! Very Kind and helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Outstanding customer service.

Outstanding customer service. The service department is always fast and efficient. The staff is always friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Extremely pleased with the service.

Extremely pleased with the service. Very professional employees are here. Thanks again for the service and a special thank to Chris!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I enjoy Autohaus almost as much as I enjoy my

I enjoy Autohaus almost as much as I enjoy my Mervefes-Benz, which I love. The reason for the high rating is People. It started with Luc Dam who sold me the car, the Finance Mgr Abood, then my Mercedes Servive Mgr Chris Boyd, then the Parts Mgr and even the gift shop store staff everyone has been professional, helpful, timely, friendly and quality oriented with a sense of urgency. I really believe that these people welcomed me into the Mercedes-Benz Family when I bought my car from Sutohaus. Good Job Team! Russ Crawford C 300 Convertible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

So genuinely helpful, they always go above and beyond to

So genuinely helpful, they always go above and beyond to meet customer needs. They are so knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service and love the texting option

Excellent customer service and love the texting option The valet service is great and drivers are very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Telephone communications have improved recently.

Telephone communications have improved recently. They quickly repaired a flat tire on my Mercedes e300

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very accommodating to their customer needs.

Very accommodating to their customer needs. The service technicians are knowledgeable, detail oriented and believe in customer satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.