Reviews
Excellent customer service, great mechanics, Good
Excellent customer service, great mechanics, Good communication, fair pricing, advisors are very knowledgeable. Thank you. Highly recommended
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
xxxx poor service my scheduled appt was at 11:15 didn't
xxxx poor service my scheduled appt was at 11:15 didn't touch the car until 2:20 after I asked for an update. Arrived an hour later still not done. Saw that no one was working on it. Then I sat there another two hours. Finally done. Get home they didn't put a piece back on and have a part hanging out under neath my dash and can't get a response.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I will call continue to take my cars to the Peoria Audi
I will call continue to take my cars to the Peoria Audi Dealer!! Nicovin is the best.!!!! Very Kind and helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding customer service.
Outstanding customer service. The service department is always fast and efficient. The staff is always friendly and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Extremely pleased with the service.
Extremely pleased with the service. Very professional employees are here. Thanks again for the service and a special thank to Chris!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I enjoy Autohaus almost as much as I enjoy my
I enjoy Autohaus almost as much as I enjoy my Mervefes-Benz, which I love. The reason for the high rating is People. It started with Luc Dam who sold me the car, the Finance Mgr Abood, then my Mercedes Servive Mgr Chris Boyd, then the Parts Mgr and even the gift shop store staff everyone has been professional, helpful, timely, friendly and quality oriented with a sense of urgency. I really believe that these people welcomed me into the Mercedes-Benz Family when I bought my car from Sutohaus. Good Job Team! Russ Crawford C 300 Convertible
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
So genuinely helpful, they always go above and beyond to
So genuinely helpful, they always go above and beyond to meet customer needs. They are so knowledgeable.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service and love the texting option
Excellent customer service and love the texting option The valet service is great and drivers are very professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Telephone communications have improved recently.
Telephone communications have improved recently. They quickly repaired a flat tire on my Mercedes e300
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very accommodating to their customer needs.
Very accommodating to their customer needs. The service technicians are knowledgeable, detail oriented and believe in customer satisfaction.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair