Reviews
My experience was seamless.
My experience was seamless. Chris is always easy to work with and keeps me updated throughout.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris is very knowledgeable .
Chris is very knowledgeable . Excellent customer service and you are always kept informed. Hopefully no more software updates
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Knowledgeable and friendly agents and staff.
Knowledgeable and friendly agents and staff. Quick assessment of anything needed for our vehicles without overselling or unnecessary items.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tire service was provided in reasonable time after
Tire service was provided in reasonable time after foreign piece of metal imbedded in tire.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks to Nikovan Caffrey at the service desk I felt
Thanks to Nikovan Caffrey at the service desk I felt confident he would see my car correctly repaired. He made a huge difference in making me feel comfortable and gave me a loaner for the next days.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service.
Excellent customer service. Chris kept us informed throughout the entire process of what turned out to be a challenging repair.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Helpful and responsive to requests.
Helpful and responsive to requests. Shuttle service is a service I use regularly! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carmen and his service team took great care of me!
Carmen and his service team took great care of me! I would highly recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
White collar service by very professional people and an
White collar service by very professional people and an excellent job done on my car. They deserve straight A's all across the blackboard!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciated Mike Carnegie and his honesty
We really appreciated Mike Carnegie and his honesty throughout the car shopping process. We are not local to the Peoria area, so it was his approach to selling us a car that we decided to purchase at VW of Peoria. The Certified Pre-Owned vehicle that we purchased was as advertised, and we were very pleased with our experience.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car