Reviews
Dependable fast and friendly service here.
Dependable fast and friendly service here. Service department has friendly faces. Daniel in service is the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out to us and letting us know about your recent visit. I appreciate everything Daniel does for Jim Hudson Chevrolet and our customers. Hope to see you again soon! Sincerely, Mike Hermelin Service Director Jim Hudson Chevrolet 803.949.3850
I have purchased a Tahoe and Corvette from Jim Hudson
I have purchased a Tahoe and Corvette from Jim Hudson Chevy. They are great to work with and will come back for all my service work. Great job team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Travis Canady 803-881-2892 General Manager Jim Hudson Chevrolet
My choice to search out a new dealership for vehicle
My choice to search out a new dealership for vehicle service and potential future vehicle purchase stems from the worst vehicle purchase experience I have ever had, at Lugoff Chevrolet. I still have not received all of the items I purchased as part of the dealership-provided appearance package for my 2024 Camaro. I reviewed online reviews and website for Jim Hudson Chevrolet and decided to schedule an oil change/tire rotation for my 2019 Silverado. I was pleasantly surprised upon arrival at the dealership and with staff who made me feel welcome from the moment I stepped through the door (Ben was my service writer). The atmosphere and facility was modern, clean, and inviting. The waiting area was spacious with various seating areas and comfort amenities. I even walked over to the sales area and was greeting in the hallway by CJ. I mentioned that it was my first visit to the dealership and that I may be in the market for a new truck in the future. He promptly handed me his card and to keep him in mind when I was ready…nothing pushy, genuinely friendly. While I waited for my vehicle service, I enjoyed a coffee from the machine in the waiting area. Upon completion, Ben came in the get me and completed my transaction. The service technician even backed my truck into the parking space right outside for ease of exit. I can say that with this experience that I have found a new dealership home and wish that I had purchased my Camaro here. Maybe I will trade it if they can get me a ZL1! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that CJ and our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Mike Hermelin Service Director Jim Hudson Chevrolet 803.949.3850
Daniel is service/repair was fantastic.
Daniel is service/repair was fantastic. He totally took care of us. I couldn’t be more pleased. Thank you Daniel.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Terry, thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Daniel does for Jim Hudson Chevrolet and our customers. Hope to see you again soon! Sincerely, Mike Hermelin Service Director Jim Hudson Chevrolet 803.949.3850
Great experience, they explained everything that we
Great experience, they explained everything that we needed to know, professional and they know there product
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Travis Canady 803-881-2892 General Manager Jim Hudson Chevrolet
horrible customer service,wanted to purchase a jeep,they
horrible customer service,wanted to purchase a jeep,they would not even look at our trade ,and was over priced on the jeep,but would not negotiate
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I appreciate you sharing your feedback with us. I strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Travis Canady 803-881-2892 General Manager Jim Hudson Chevrolet
I came for an oil change and multi-point inspection.
I came for an oil change and multi-point inspection. During checkout I was advised that my coolant level was very low and was recommended a coolant flush. No one advised to go get some coolant to put in my car until the coolant flush appointment. My car started running hot and I then realized the dealership didnt even provide a courtesy to me as a CUSTOMER to add some coolant fluid. I have NEVER went anywhere to receive an oil change and didnt have ALL fluids filled/topped off. I cant believe the dealership would let me leave without any coolant in my car nor advise me to go get some coolant until I get the coolant flush appt. The Service Center Manager ( I believe the name is Mike) was extremely rude to me and never apologized. I will never go to this dealership again although I have visited in the past. Also, I had this dealership on my list to potentially purchase a vehicle from in the next few months....that sale is officially lost...I will take my business to a different dealership and different car maintenance place.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Ms. Cauthen, Thank you for your time on the phone today. Once again, I would like to apologize that our technician made the mistake by not filling your vehicle back up with coolant. When they identified that your vehicle was leaking coolant, and you were not able to complete the repair that day, we should have topped off the coolant before you left. We have addressed this situation with our staff and we are implementing additional quality steps into the process so that we don't allow this to happen again. In the future please don't hesitate to reach out to me directly with any concerns and we appreciate your business. Sincerely, Travis Canady General Manager Jim Hudson Chevrolet 803-254-1431
Rebecca is awesome and was very helpful every step of the
Rebecca is awesome and was very helpful every step of the way. Would recommend 10/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brooks, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Travis Canady 803-881-2892 General Manager Jim Hudson Chevrolet
Went in kind of on the fence about buying a new truck but
Went in kind of on the fence about buying a new truck but Ms. Rebecca Stonebrakes was very helpful and seemed to be very knowledgeable about the vehicles. She helped me get a real sweet deal so I said good bye to my old truck and went home in a brand new one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review, Bill! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Travis Canady 803-881-2892 General Manager Jim Hudson Chevrolet
Rebecca was a great saleswoman.
Rebecca was a great saleswoman. Followed up promptly with any questions I had and she made the paperwork part pretty easy. Recommended for sure!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the nice review, Sean! We really appreciate this feedback and I'll be certain to share your compliments with Rebecca and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Travis Canady 803-881-2892 General Manager Jim Hudson Chevrolet