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Toyota of Gladstone

(7,775 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(7,775 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Do not by a vehicle from these people they are crooks, i...

Do not by a vehicle from these people they are crooks, i bought a Rav 4 drove it for 4000 miles it was very uncomfortable to drive i called them up and asked to trade it in for a Tacoma.. they found one ..when i went in to trade for my Toyota they completely took me to the cleaners ...i ended up having to finance 58,000 dollars for a 44,000 dollar car ... they deducted 12000 from the rav4 value so basically i paid 3 dollars per mile to drive it ... i had also put 3500 down on the Rav 4 .. which i did not get back for the Tacoma ..now im up to 15grand.. i would have kept the Rav4 .if it wasnt a terrible uncomfortable riding car ... so take my warning these guys are terrible ..

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I am a first time buyer so I was nervous about walking...

I am a first time buyer so I was nervous about walking into the dealership. Manuel was very welcoming, patient, and understanding. His energy was great and the home delivery he made was a life saver! I appreciate the amazing service and effort that was put into finding the perfect car for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, Nicole, and welcome to the Toyota of Gladstone family!

Easy experience. Found a good deal on the truck that was...

Easy experience. Found a good deal on the truck that was right for me. Thanks Daniel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, Jensen!

Muchas gracias a Manuel y a la Toyota de Gladstone!...

Muchas gracias a Manuel y a la Toyota de Gladstone! Excelente servicio el de Manuel lo recomiendo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you!

Erik Kalik is a wonderful salesman but thats because he...

Erik Kalik is a wonderful salesman but thats because he is a wonderful human Great and easy to work with this was my dream truck that i bought and Erik did a very good job at helping me make my dream a reality

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about purchasing your 4Runner from Eric Kalik!

Manuel muchas gracias por la ayuda! Todo excelente muchas...

Manuel muchas gracias por la ayuda! Todo excelente muchas gracias a Manuel y a la Toyota de Gladstone, lo recomiendo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate it!

Tahj was a outstanding person & sales rep. He helped me...

Tahj was a outstanding person & sales rep. He helped me get my first car & it went smoothly! He was very helpful and was always there ready to answer my questions. I’m glad I didn’t go to anyone else but him! Great guy, very professional & great communication skills. I am a very satisfied customer with my purchase. Thank you Tahj!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about working with Tahj!

Just completed our second vehicle purchase from...

Just completed our second vehicle purchase from Gladstone. It is the best! Ian was very communicative throughout the process, and we appreciated his help very much. Very happy with our new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, David!

J.C. was very good. Honest and informative. I also...

J.C. was very good. Honest and informative. I also appreciated working with the finance person, but cannot remember his name Very professional.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

J.C., we appreciate your business!

Manuel was very helpful getting me the car. He explain me...

Manuel was very helpful getting me the car. He explain me with all the questions I have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Andrew, thank you for your business!