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Toyota of Gladstone

(7,770 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(7,770 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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It's was an effortless and smooth experience. I would go...

It's was an effortless and smooth experience. I would go back again 5 out of 5.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

Working with Zach was awesome!! Made everything super...

Working with Zach was awesome!! Made everything super easy and quick! Would 1000% recommend him to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

Zack was amazing to work with. My truck got a check...

Zack was amazing to work with. My truck got a check engine light after three days, and I was able to contact him via text, and he scheduled a service appointment for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Please continue to reach out with any needs that may arise! Welcome to our family.

They were so kind and bent over backwards to help me get...

They were so kind and bent over backwards to help me get the car that I wanted. They listened to my needs and worked with me until I drove away with my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

Liz was wonderful in helping my 20 year old son as he...

Liz was wonderful in helping my 20 year old son as he bought his first car. Emily was very nice as my son took out a car loan for the first time. It was an overall great learning experience. Thanks!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

We are very pleased with the purchase of our new Toyota...

We are very pleased with the purchase of our new Toyota Camry. Levi was very helpful and made the process quick and easy. He was very professional and went above and beyond to help make us happy . We will definitely be recommending Gladstone Toyota to our family and friends as well as returning for future purchases .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this wonderful story! We look forward to helping your family and friends as they visit with us. Congratulations on your new Toyota and welcome to our family.

Already done on cellphone. Daniel Yu and all I came in...

Already done on cellphone. Daniel Yu and all I came in contact with at Toyota of Gladstone were very accommodating to my wishes. My better review was already sent by cellphone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

Thank you for helping me purchase my 2022 Toyota Camry...

Thank you for helping me purchase my 2022 Toyota Camry XSE it’s everything I wanted and more ! Salesman was very helpful and knew what he was talking about! My finance guy was also amazing and helped me get the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

Everyone was courteous, service was good, communication...

Everyone was courteous, service was good, communication was good, and my new truck was in excellent shape for picking it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

Extremely positive interactions with all employees, they...

Extremely positive interactions with all employees, they made the new car buying experience a pleasant one. Would recommend to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.