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Jim Hudson Acura

(207 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed

Reviews

(207 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jim Hudson Acura in Augusta, Ga is top notch!

Jim Hudson Acura in Augusta, Ga is top notch! I have been very impressed with the customer service and the actual work done on my Acura. I highly recommend Jim Hudson Acura!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star rating! We appreciate your business.

This dealership showed us like we were family with a warm

This dealership showed us like we were family with a warm and friendly atmosphere. This was our first visit and if the second one is like the first visit, we have a winner. Thank you Jim Hudson acura

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Marilyn, we're delighted to hear that you felt like family during your visit to Jim Hudson Acura! We look forward to welcoming you back for another great experience. Thank you for choosing us!

Wonderful service department.

Wonderful service department. Ben and his team are top notch! Highly recommend Jim Hudson Acura for your service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing recommendation! We're delighted to hear that Ben and his team provided top-notch service at Jim Hudson Acura. We appreciate your support and look forward to assisting with any future needs!

Annette the service person met me at my car and took

Annette the service person met me at my car and took care of everything I needed for my car. In and out in no time at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jeanine, we're delighted to hear that Annette provided you with such efficient service at Jim Hudson Acura. Thank you for sharing your experience!

As usual the service was excellent, the service

As usual the service was excellent, the service representative Ms. Antonette was courteous and insured me of the ins and outs of the maintenance that was necessary. Very pleasant atmosphere to wait in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Ms. Antonette provided excellent service and made your visit at Jim Hudson Acura a pleasant one! Thank you for sharing your experience with us.

Benjamin in the service department was very helpful with

Benjamin in the service department was very helpful with scheduling an appointment for an Auto Butler application, oil change and tire rotation. Since the service would take several hours, he provided a loaner vehicle for my wife. We are very pleased with the RDX and the excellent service provided by Benjamin and the service department! We highly recommend checking out this dealership if you’re in the market for a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Benjamin and the service team at Jim Hudson Acura! We're delighted to hear that everything went smoothly, and we appreciate your recommendation. Enjoy driving your Acura RDX!

Tyler in the service department was most helpful, polite

Tyler in the service department was most helpful, polite and professional in our maintenance service. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review. Please let us know if you need anything else in the future!

When I came in dealership I spoke with Tyler about my

When I came in dealership I spoke with Tyler about my problem going on with my recently purchased RDX. He listened and gave options of what it could have been. But he assure me that they will check it all. He took interest in what I had to say, made me feel comfortable, He I can expect results soon. I appreciate the care that was given.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Tyler provided attentive and reassuring service during your visit at Jim Hudson Acura, Desirae. It's great to know you felt comfortable discussing your concerns, and we appreciate the feedback! If there's anything else you need, we're here for you.

Very good customer service.

Very good customer service. The rep was very assertive and supportive of my services. Above experience and great customer interaction

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear about your positive experience with our team at Jim Hudson Acura, Corey! Providing assertive and supportive service is what we strive for, and we're glad it made a difference. Thank you for the kind words!

Wasn’t thinking at the time.

Wasn’t thinking at the time. Since the screw didn’t puncture the tire, why didn’t they take out the screw to see how long it was for a possible repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I apologize for any oversight during your visit. We strive to provide thorough service and it seems we missed an opportunity here. Please feel free to reach out so we can address this properly. Thank you, Joseph Guillory - General Manager - 919-637-0817