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Jim Hudson Acura

(207 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed

Reviews

(207 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The service was professional and efficient.

The service was professional and efficient. The communication was prompt. I liked the overall experience in the service center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you found our service at Jim Hudson Acura professional and efficient. We strive for prompt communication, so it's great that this stood out in your experience. Thanks for the review!

Very clean store and nice people.

Very clean store and nice people. 2 concerns about last visit: they said my tires would need replacing soon. Husband checked and disagreed. Also, hood was not closed completely when I picked the car up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and are glad to know you found our store clean and staff friendly at Jim Hudson Acura. We apologize for any confusion regarding the tires, as well as the oversight with your hood. Your concerns will be addressed to ensure a better experience next time!

Benjamin was great.

Benjamin was great. He was personable and professional. He kept me informed of needed repairs and did not push me into buying from the dealership. I chose the dealership because I'm comfortable with them. I like to know that the people working on my car cares about my car. I bought tires from Accura but could have called around and gotten them from elsewhere. Ben gave me the option of choosing the place. I feel comfortable with Jim Hudson Acura because of Ben.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that Benjamin's professional and personable service made your experience at Jim Hudson Acura a positive one. It's important for us that our customers feel comfortable with their choices, so we appreciate you choosing us! Enjoy the new tires and drive safely out there.

The customer service was great.

The customer service was great. She kept me informed about the vehicle service process. He was great Wanda was 10 out of 10 when it came to my car. She was great.extemely attentive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Jim Hudson Acura a five-star review! We are delighted to know that Wanda was excellent and delivered a smooth experience.

Consumer response

Wanda Rollins was great

Consumer response

The services was great.

Consumer response

My experience eas great

Ben and the mechanics at Jim Hudson Acura did a great

Ben and the mechanics at Jim Hudson Acura did a great job servicing my car. I was in a hurry and they did a great job getting me out in a reasonable time with everything done well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your positive experience with our mechanics at Jim Hudson Acura. We always strive to provide efficient and quality service. Thank you for your feedback and we look forward to assisting you again in the future.

Good customer service.

Good customer service. A little pricey though. You get what you pay for when you want the best job done. Thanks goes to Benjamin Latimer and crew. Good Job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're glad to hear that you were satisfied with our customer service and the quality of our work. We understand your concerns about pricing and we strive to provide the best value for our services. We'll pass your compliments to the team. Thanks again for your review!

Benjamin was courteous and helpful.

Benjamin was courteous and helpful. He addressed all of my issues in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to review Jim Hudson Acura! We will pass along your kudos to Benjamin. Take care!

My experience with the dealership was smooth and

My experience with the dealership was smooth and professional they gave tour of the vehicle that decided to purchase and delivered it to my home. I would definitely recommend and purchase another vehicle from them. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us! We are thrilled to hear that you found our service smooth and professional. We strive to provide top-notch customer service and are glad that you felt well taken care of during your purchase. We appreciate your recommendation and look forward to assisting you with any future vehicle needs. Thank you for choosing us!

My salesman Cordell is great.

My salesman Cordell is great. He has great customer service skills. I am very satisfied with him and my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback about Cordell! We are thrilled to hear that he provided you with excellent customer service and that you are satisfied with your purchase. We appreciate your business and look forward to serving you again in the future.

The service department exemplified excellence in customer

The service department exemplified excellence in customer service. Antionette and Nick were great. They are well diverse in their specialty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We are thrilled to hear that Antionette and Nick provided you with excellent customer service. We pride ourselves on having a knowledgeable and diverse team to best serve our customers. We appreciate your business and look forward to serving you again in the future.