Reviews
Wonderful experience with everyone involved with the sale
Wonderful experience with everyone involved with the sale of my used car. No complaints. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us at Jim Hudson Acura! We're thrilled to hear that everything went smoothly with your used car purchase. Your satisfaction means a lot to us, and we appreciate the kind words. If there's anything we can assist you with in the future, don’t hesitate to reach out!
Amazing experience having my car repaired with Jim Hudson
Amazing experience having my car repaired with Jim Hudson Acura. I could tell right away that this was a well managed, professional team. I will definitely be coming back for all my auto service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your positive experience with our team at Jim Hudson Acura! We look forward to assisting you with all your future auto service needs.
They made the car buying process simple and painless!
They made the car buying process simple and painless! Brittany was so accommodating and knowledgeable. I would 100% recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, Mary Beth! We're thrilled to hear that Brittany made the car buying process smooth and enjoyable for you. We truly appreciate your recommendation and look forward to serving you again in the future!
The process in buying our second vehicle from Jim Hudson
The process in buying our second vehicle from Jim Hudson Acura was easy, fast, efficient. The sales person, Jason was knowledgeable and professional. I have been buying vehicles around the CSRA for 30+ years and Jim Hudson was the best experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your second purchase with Jim Hudson Acura was such a positive experience! Thank you for the kind words about Jason and our team. We look forward to serving you again in the future!
My compliments to Benjamin at Jim Hudson Acura for his
My compliments to Benjamin at Jim Hudson Acura for his excellent customer service during my last two service appointments. There is a defect in my audio system USB which apparently can’t be fixed, so Ben has tried to offer workable suggestions to make up for the issue. My comment to the Acura manufacturers is to consider that older people aren’t always tech savvy enough to grasp the new electronics, so please don’t mess up USB ports and do go back to the equipment which has the capability to both play and record CD’s. I’m so frustrated with my 2023 TLX that I’m considering getting another brand of vehicle for the first time in over 25 years!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Susie, we're glad to hear that Benjamin provided excellent service during your visits at Jim Hudson Acura. We appreciate your feedback regarding the audio system and will certainly pass it along to our team. Thank you for sharing your experience with us!
The service at Jim Hudson Acura was excellent.
The service at Jim Hudson Acura was excellent. The employees were pleasant, kind and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Audrey, for your wonderful review! We're so glad to hear that you had an excellent experience at Jim Hudson Acura. Our team strives to provide pleasant, kind, and friendly service to every customer, and we're happy to know we met your expectations. We appreciate your feedback and look forward to welcoming you back in the future!
Incredible customer service and through assessment of car
Incredible customer service and through assessment of car and engine. Easy to schedule and very accommodating
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lindsey, we're delighted to hear that you had an incredible experience with our team at Jim Hudson Acura! Thank you for highlighting the thorough assessment and accommodating service. We appreciate your feedback!
Best in the business by far.
Best in the business by far. I highly recommend this dealership. They are superb. Ben Daniel, Ben Lattimore, and Mrs Wanda are all top notch.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the high praise! We're delighted to hear that Ben Daniel, Ben Lattimore, and Wanda made your experience at Jim Hudson Acura exceptional. We appreciate your recommendation!
Low stress buying experience.
Low stress buying experience. I didn’t feel like they were looking to take advantage of me as a customer. No shady “let me go talk to my manager” after each and every decision point. They were willing to negotiate and settled on a price that I felt was fair. Clint was super nice during the entire process. No pressure for upselling from any part of the process. Genuinely nice employees, no pressure sales, and the promise of quick service appointments- you can’t beat that. Would definitely recommend and return as a customer when the time comes.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Jim Hudson Acura! We're delighted to hear that Clint and the team provided a low-stress, transparent buying process. We appreciate your recommendation and look forward to welcoming you back in the future!
They are friendly and do a good job.
They are friendly and do a good job. The car is nice and clean. My text message aren’t more than two or three words. I could have summed it up with great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Fran! We're so pleased to hear that you enjoyed the friendly service and attention to detail, leaving your car nice and clean. We appreciate the kind words and look forward to serving you again!
Thanks!