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(399 reviews)

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Great business!

Great business! They've been trying to match my numbers from the begining over text messaging. When arrived they even gave me 2500$ discount to meet my budget's limit. Great place to buy from. No regrets of driving more than 2 hrs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Not veteran friendly.

Not veteran friendly. Didn't assist in obtaining appropriate VA disable plates. Instead overpaid for vehicle plates. When I brought up the error they wouldn't help. Used another dealership. The don't support the veterans

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello- We worked on the registration for a month and tried doing what you were asking for but unfortunately the DMV would not allow it. However, we provided options on how you could get it accomplished. We're sorry that you feel we do not support veterans but, in fact, we are very supportive as both of our General Managers are veterans and we were following the law.

Consumer response

You could have allowed me the opportunity to interact with the company which processed the paperwork. Now i have to expend hours interacting withe the state department of Veterans Affairs, the state department of DMV, my state senator just to fix the mess you allowed to happen. I told you this was a different case. I asked that you follow and if your company couldn't to let me know BEFORE it was set in stone. You didn't do that. Why should you put in a little extra time to make sure this processed properly and help a 100% disabled veteran out. Don't worry about it. I'll get it done inspite you.

Big AL was a big help and we would definitely recommend

Big AL was a big help and we would definitely recommend him to others. Great guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to Al here at Infiniti Of Clearwater!

Big Al was so knowledgeable and helpful.

Big Al was so knowledgeable and helpful. He made the car buying process so easy, as did the finance team. They had a great selection and fair prices. We would definitely come back to Big Al & his team for future car needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Savannah, we are very happy to have provided you with such a positive experience!

Big AL: Professional.

Big AL: Professional. Courteous. Knowledgeable. Accommodating. Really worked with me to help me make a decision. The vehicle was an exceptional value.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Big Al was wonderful.

Big Al was wonderful. Kind, respectful, and very informative. Appreciated his ability to inform and take time with me. He was awesome. Made the process seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Big Al was absolutely amazing.

Big Al was absolutely amazing. It was the best car buying experience my dad and I have ever experienced! Would highly recommend going to Big Al for your car buying needs and the dealership as a whole is fantastic. From the sales manager to the service associates everything is an A+!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to Al here at Infiniti Of Clearwater!

It was a pleasure to work with Big Ali .

It was a pleasure to work with Big Ali .He was very professional and patient with me in my car shopping experience. Although I didn't buy the vehicle I wanted. The whole experience with him will definitely have me coming back to Clearwater infiniti soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Sloaniii, we are very happy to have provided you with such a positive experience!

Lee and Big Al even though they were salesman never made

Lee and Big Al even though they were salesman never made my wife or myself feel pressured. They were very attentive, patient, and made sure my wife got exactly what she wanted. I never write reviews but for these two gentlemen I took this moment to express my gratitude. Thank you Lee and Big Al.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Big AL was a great help in the purchase of my car.

Big AL was a great help in the purchase of my car. He knew what he was doing and even with my time constraint got it done so I could continue on without any issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so excited to hear about this! We appreciate your trust in our team and hope you enjoy your new car!