Reviews
Our salesman was very courteous, friendly, knowledgeable
Our salesman was very courteous, friendly, knowledgeable and professional. He was able to listen to our needs and was able to deliver. Thank you very much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to let us know how we did. We hope you have a great day!
It was a pleasure working with Bg Al and his team.
It was a pleasure working with Bg Al and his team. The atmosphere of the office clean and people friendly. We were greeted at the door by Big Al who gave us excellent customer service, very knowledgeable about the vehicle we inquired about. He made sure we were comfortable throughout the process of purchasing our vehicle including those delicious oranges. Thanks Big Al ….
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you; we appreciate your feedback! We will pass it on to Al.
Big Ali is great to work with, very friendly and great
Big Ali is great to work with, very friendly and great attitude. Thanks again Ali.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so pleased you enjoyed your visit to INFINITI Of Clearwater!
Big Al was a pleasure to work with, finance department
Big Al was a pleasure to work with, finance department was also good. Had no complaints about the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kriskaliebe, thank you so much for the positive review!
Al "Big Al" was AMAZING!
Al "Big Al" was AMAZING! smooth process, easy to work with quick and simple. Beyond top notch as an employee. I look forward to working with him again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad that we were able to go above and beyond your expectations!
Any dealer that is charging over $1000 for a "doc fee"
Any dealer that is charging over $1000 for a "doc fee" plus almost $400 for plate service is screwing you over in a huge way. The attitude of the salesperson and Manager, plus the fees that are excessive to say the least had me looking elswhere for my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are very transparent and up-front about the fees. When viewed as a whole, our pricing is more than competitive in our market.
Then price the car for what it is going to be "out the door",and stop this "doc fee" xx. I'd have a lot more respect for a business that sells the car for an advertised price with no "doc fee". When the fees are added on, the car that was shown as average priced on any one of the car search sites now becomes much higher than average. An $1100 dollar "doc fee", which was supposed to be for preparing all the documents and record retention is obscene and more than 2 times more than I have ever paid. If you buy a new Ford on one of the affiliate programs, Ford limits the "doc fee" to $250. The margin between what you buy the car for either as a trade in, auction purchase, or lease residual and your retail price should cover transporting the car, inspecting, repairing and reconditioning it, and pay the salespersons commission. Then if you want a $499 doc fee, if someone is stupid enough to pay it, fine with me. The Average doc fee in Florida is $700, and it is one of the highest in the country. JD Powers has an interesting write up about it. Sorry your doc fee is obscene, not to mention the car I was interested in was and still is mis represented on the website, showing it as having at least one option the car does not have according to the factory build sheet and window sticker. There is also a mistake on the type of transmission. https://www.jdpower.com/cars/shopping-guides/what-is-a-dealer-document-fee
Excellent service and an excellent deal for the exchange
Excellent service and an excellent deal for the exchange of my car! Thanks to the whole team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you; we appreciate your feedback!
“Big Al” Jaffer was outstanding from start to finish.
“Big Al” Jaffer was outstanding from start to finish. He was very knowledgeable about the entire sales process and was adept at managing last minute change requests to our purchase. So happy to have a second Infiniti vehicle in our family. My wife is thoroughly impressed and loves her new “Moon Bow Blue” QX60. Many hours of driving enjoyment ahead!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the positive review!
This is the second are that we bought through Big Al at
This is the second are that we bought through Big Al at Infiniti of Clearwater! Big Al was professional, offered us a lot of different options. We are really happy and would definitely go back! Shout out to Ryan in the Business Management office as the process was very smooth. Thanks again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Thanks Big Al for introducing me to the QX60 Autograph!
Thanks Big Al for introducing me to the QX60 Autograph! I absolutely love this car! Thank you for your professionalism and assistance. I look forward to having excellent service in Clearwater!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team!