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INFINITI of Memphis

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (270 reviews)
New (901) 546-2301 (901) 546-2301
Used (901) 546-2293 (901) 546-2293
Service (901) 546-2326 (901) 546-2326

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (270 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Memphis from DealerRater.

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Garreth Golden at Infiniti of Memphis - the BEST sales guy!

It is literally impossible for us to have had a better experience with our salesperson, Garreth Golden, at Infiniti of Memphis. From the first second he greeted us, he was not pushy, very professional and made the entire buying experience wonderful. AA++!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

bought a car

My wife and I visited the dealership among several other dealerships with various brands looking for an suv. First of all, Seymour was one of the best customer service or sales people I have ever met in the car business. He was very informative but not pushy in any way. He was very knowledgeable of the vehicles and explained all of the safety features as well as the creature comforts that were built into the car. Chad Tidwell was very helpful and presented us with a fair deal on the particular vehicle we were interested in. In the end I think we both felt very comfortable with the reception and trusted the people we met at the Memphis Infinity store and as a result that is where we bought our car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

5 Star!

We really enjoyed our experience when purchasing our Q50. We felt like we were the guests at a 5 star hotel! The service we received was the best we have ever had when purchasing a vehicle. We will never go anywhere else! The Best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

Very pleased! They went over and beyond. We are completely satisfied with our purchase and look forward to dealing with your company in the future. Thanks Mondrago!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Staff extremely courteous and professional, very satisfied !

From the time I arrived at the dealership, everyone was so helpful, made feel like I was their # priority! Excellent! Made the ease of getting the loaner car effortless! Constantly asking if I needed anything! Pick up of my vehicle was very informative about what was done and explained in detail what was performed. My car cleaned and detailed when brought to me! Wonderful. My Contact, Gerald Tate was a true professional, knowledgeable and willing to assist in anyway! I love my experience at Infinity of Memphis!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great

My buying experience here was better than anywhere I have ever been. If you decide on a new vehicle ask for Tony. Very nice and straight forward no beating around the bush. I give this place 5 stars and would recommend this place and salesman to anyone. You will not be disappointed. Also the service technician Wesley is one of the best in the business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New Vehicle buying experience

Our buying experience at Infiniti of Memphis was great. We have been looking at new vehicles for some time now. At Infiniti of Memphis, the staff was helpful, courteous and not pushy. We didn't feel like we were being chased around the lot like most dealerships. However, they were there to answer any questions and arrange test drives for any vehicles we requested. This is my second purchase from this dealership and would work with them again in the future. Their service staff is great as well which I experienced with my last Infiniti.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase of 2017 QX70 Limited

I love my FX37, so a new vehicle was not on my agenda when I took my infiniti in for repair. However, the new 2017 limited QX70 caught my eye. Natasha Poluga assisted us and provided excellent customer service and provided us with answers to all our questions which resulted in my ownership of a new Infiniti! Natasha made the process of purchasing a new car very smooth. Everyone at Infiniti was kind, helpful,l and professional. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

service and sales of my vehicles

I have been a customer for over 25 years of satisfied service with this dealership I have bought 5 vehicles in that time never having any major issues and when a problem arose they took care of it quickly and efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

I had a specific request and got exactly what I wanted, he even came in on his off day to make sure that I got exactly what I wanted Thanks Dreko, Williams

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.