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New (708) 875-1277 (708) 875-1277
Used (708) 640-0769 (708) 640-0769
Service (708) 892-0247 (708) 892-0247

Reviews

(2,101 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arnie Bauer Cadillac from DealerRater.

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Tom was very attentive and helpful with answering all of...

Tom was very attentive and helpful with answering all of my questions and showing me how to work the different functions of the vehicle I would definitely recommend him to others who may be looking for a new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Tom here at Arnie Bauer Buick GMC Cadillac! Thanks again for the recommendation, and have an amazing day!

Good atmosphere good service great service great staff...

Good atmosphere good service great service great staff friendly a few dry looks here or but I don’t have the brightest smile either I’ll come back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

The guy that processed our loan was a straight dick....

The guy that processed our loan was a straight dick. Salesman was amazing if wasn’t for him I wouldn’t have bought the car I was going to buy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this feedback. We hope that you have a great day.

Our salesman, Tom Sinon was great. Very informative and...

Our salesman, Tom Sinon was great. Very informative and knowledgeable. Found exactly what we were looking for. Great experience! Looking forward to owning a Buick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Arnie Bauer Buick GMC Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great customer service very nice and helped us with all...

Great customer service very nice and helped us with all our questions !I would recommend sending family and friends here to purchase a vehicle soon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day!

Aden Estes is the man he always takes care of me, as the...

Aden Estes is the man he always takes care of me, as the other service guys there just as friendly making sure I’m taken care of

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC Cadillac! We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC Cadillac

I like it because I had a problem with my 2020 Enclave...

I like it because I had a problem with my 2020 Enclave and the dealership that I bought it from couldn’t seem to fix it. But I brought my vehicle to Arnie Bauer and they kept my car for a day and a half and when I got it back the problem that I was explaining to the other dealership was resolved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon! We sincerely value your business and look forward to your next visit! Have a great day.

Always clean and neat. Very comfortable waiting area....

Always clean and neat. Very comfortable waiting area. Very friendlu staff, especially Rolland Laird. in sales and Adam in the service department Friendly atomosphere, great coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I have been dealing with Arnie Bauer for the last 13...

I have been dealing with Arnie Bauer for the last 13 years and always received great service and maintenance. They are very professional and polite. I would highly recommend them to anyone who’s looking to purchase a Cadillac or Buick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Arnie here at Arnie Bauer Buick GMC Cadillac! Thanks again for the recommendation, and have an amazing day!

My salesman was very good and knew what I was looking...

My salesman was very good and knew what I was looking for. The dealership was on point with working on my sale. Great Job everyone!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!