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New (708) 875-1277 (708) 875-1277
Used (708) 640-0769 (708) 640-0769
Service (708) 892-0247 (708) 892-0247

Reviews

(2,101 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arnie Bauer Cadillac from DealerRater.

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Great purchasing experience. Alexis was great. She was...

Great purchasing experience. Alexis was great. She was very knowledgeable and patient. The finance dept was quick and the woman that took care of me was very efficient and nice. My husband had purchased vehicles from here before I will be a return customer when the time comes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Alexis here at Arnie Bauer Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Prompt and professional follow up and service on my auto....

Prompt and professional follow up and service on my auto. Lights now work fine. Print out of estimated future service was also helpful. Thank you. Cimena Cummings

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

As usual my experience with the service department was...

As usual my experience with the service department was awesome! The customer service rep Chris from the time I drove in until I let thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Dealership is very courteous and attentive . Will work...

Dealership is very courteous and attentive . Will work with any situation and will take time ro answer question so you will feel Ask for Alex

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

My oil change appears to be good however the other...

My oil change appears to be good however the other problem that the service man told me was the exhaust he said it sounded like it had a hole in it that has not been resolved so I need to get that taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Excellent service staff. Very nice and very speedy...

Excellent service staff. Very nice and very speedy service. I will come back for more service and needed repairs. Thank you for the excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I have received great service, Adam is a pleasure to deal...

I have received great service, Adam is a pleasure to deal with, he was always very professional and courteous, he gets me in and out ASAP and always corrects the problem that I’m having with my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

Very pleased with the service I received. Everyone was...

Very pleased with the service I received. Everyone was professional and courteous. My sales person Greg Parker was very knowledgeable and made me feel comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

Worth the extra drive to purchase the vehicle. They were...

Worth the extra drive to purchase the vehicle. They were very helpful an prompt with the need paperwork for a out of state purchase. Could have done a lot better detailing the vehicle. Spent the next day doing what should have been done before we took it home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!

The dealership worked very hard to get the best deal they...

The dealership worked very hard to get the best deal they could! I can not say the same thing for GMC CREDIT! They were terrible!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.