Reviews
These guys were great to deal with!
These guys were great to deal with! Mathew and Tony were awesome. I told them what I wanted and they made it work. No pressure, no pushing, and worked with my timeline. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience.
Great experience. Matt and Tony were great to work with. No high pressure stuff and pushing extras
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and review. The team is always here when you need us and we look forward to serving you in the future.
The salesman were highly educated on the vehicles they
The salesman were highly educated on the vehicles they were selling, and process was simple and smooth. They even stayed 3 hours past closing time to help me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your purchase and review. Our Sales Team is always here when you need us. Thank you for allowing us to help you "Catch A Ride"
I looked at multiple vehicles at different dealerships
I looked at multiple vehicles at different dealerships and kyi was by far the most helpful with all of my needs he had a great personality and a sense of humor And was able to get me the best truck possible in my budget. I will definitely continue going to him for all of my vehicle needs. I am very pleased!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and purchase. The Sales Team is always here when you need us. Thank you for letting us help you to "Catch A Ride"
Wonderful customer service, great vehicle service, done
Wonderful customer service, great vehicle service, done on a timely manner, Thank you for your hard work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and review. The Service Team is always here when you need us.
No wait!
No wait! Prompt service! Service department is very professional! I will return when I need service again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and review. The Service Team is always here to help.
Found a desk area with electrical outlet the chairs were
Found a desk area with electrical outlet the chairs were kind of old and banged up, and it was kind of in the vending area. Wi-Fi was good for working, but the coffee area was all out of packets for coffee. Good service and they got me out quickly through the process for an oil change the first one on my vehicle and the first service at that location. It was good the The cut customer service was good
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback Jeff. This will be shared with our General Manager and Service Director.
Johnathon the shuttle driver was very professional and
Johnathon the shuttle driver was very professional and polite. Made the dealership experience that much better.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback Ryan. This information has been shared with our General Manger and Service Manager.
I reached out to Castle Rock Chevrolet from Montana,
I reached out to Castle Rock Chevrolet from Montana, still stuck in a terrible situation from a previous deal I got through Mike Maroone Chevrolet. I was deeply upside down on my trade — it was a deal that should have never been approved. I honestly didn’t think I had any good options left… until I got connected with Kyi. Kyi completely turned things around. He took the time to understand where I was coming from, explained everything clearly, and gave me honest, straightforward options without any pressure. He treated me like a real person, not just a number. In the end, I was able to get into a 2017 Cadillac Escalade Premium Luxury — and for the first time in a while, the numbers actually made sense. What really impressed me is that we were able to do the whole deal remotely, without ever stepping foot in the dealership. Kyi made the process incredibly easy — he kept me updated constantly and handled everything with total professionalism. It was by far the easiest and most respectful car-buying experience I’ve had. Big thanks also to Luke, the desk manager, who worked behind the scenes to get the numbers right. He took a challenging situation and somehow made it work, and it was obvious he genuinely wanted to help. Between Kyi and Luke, the team at Castle Rock Chevrolet blew me away. I’d absolutely recommend them to anyone — even if you’re out of state like me. And if you’re thinking about buying, ask for Kyi — trust me, you’ll be in good hands.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and review. The team will always be here when you need us.
Kyi at Castle Rock Chevrolet is the best in the business.
Kyi at Castle Rock Chevrolet is the best in the business. If I could give more than 5 stars I would. I came to Castle Rock Chevrolet from Montana carrying the weight of a terrible deal I’d been locked into by Mike Maroone Chevrolet. I was horribly upside down on my previous vehicle, thanks to a deal that should never have been approved in the first place. It felt hopeless… until I connected with Kyi. Kyi didn’t just help — he changed everything. He took the time to understand my situation, walked me through every option with honesty and clarity, and treated me like a person, not a number. Thanks to his determination, professionalism, and integrity, I am now driving a 2017 Cadillac Escalade Premium Luxury — a vehicle I absolutely love, and a deal that finally makes sense for me and my family. What makes this even more impressive is that we did the entire deal remotely from Montana. Kyi made it unbelievably easy and stress-free — constant communication, no surprises, and everything was handled with total transparency. It was hands down the most respectful and seamless car-buying experience I’ve ever had. I also want to give credit to Luke, the desk manager, who was the one that made the numbers work. He took a tough situation and made the deal make sense — without cutting corners or playing games. It was clear he genuinely wanted to help, and I’m incredibly grateful for the effort he put in behind the scenes. Kyi and Luke are the kind of team members who elevate the entire Castle Rock Chevrolet experience. People from any state should be buying their cars here. I would do it all over again in a heartbeat. If you’re buying a car from Castle Rock Chevrolet, do yourself a favor — ask for Kyi. You’ll be glad you did. Thank you both — you’ve earned customers for life.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for our kind review Grant. We are always here when you need us.