Reviews
good trade in
I had a GMC buy back and every thing went well because Kevin and Fanny worked real hard to make it come together. I don't know what else to say I have bought a new Jeep and now a new Canyon from Medved and enjoy working with them.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Best
Tim is the best service manager. Always courteous and helpful. Explains maintenance issues Keeps me informed of progress. Answers all my questions. Give that man a raise!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sasha
Sasha was very helpful and knowledgeable about my new Truck that I bought. He spent quality time with me and I felt very comfortable with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Finding the one
I've been looking for a new truck to replace my 15 yr old truck and ended my search at Medved CR. Since I was buying new I first researched Chevy trucks online and built my own. I took my 'created truck' to the dealership and ran into Sasha. Sasha and I discussed what I wanted and didn't want and he showed me features on certain models comparable to my 'created truck'. We talked about every little detail important to me. Medved did not have my exact truck but the sales manager found it in Colorado Springs. Sasha drove down the next morning to pick it up and I bought the new truck I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My favorite service center
Though I bought my vehicle elsewhere, Medved is my preferred service center, and has been for years. I trust MedVed and appreciate how they treat their customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional welcoming dealership
Reached out to John Garrard via a web search on a specific truck. John got back to me quickly, as well as offered me two other options after our initial chat. Came in while in town, and was able to make a deal work with my trade-in. Great service, and professional atmosphere. Will be going back when we purchase my wife a vehicle. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New brakes and rotors
Great guys!! Like the change they made. Gave up a few years ago with bad service but last year we had a great experience and now another check mark. We will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and knowledgeable
they took my truck in the night I found a problem with the 4 wheel drive system. I also had them change the oil and rotate the tires while the truck was in the shop. They had my truck fixed by the next afternoon. Outstanding customer service as well, we can count on Medved. Only request would be, to have wash service too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Amazing
Great customer service. My service rep was amazing. Work with me with the correct price. I highly recommend this dealer for service. Thank you again Medved.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Painless, no pressure, outstanding
Steven Bunker is very knowledgeable, friendly and great asset to the management at Medved in Castle Rock. He will work hard to help you find the exact vehicle you are looking for. I drove up from Pueblo to "recon" for a new vehicle for my wife as Medved offers all the makes and models we were considering. Well worth the drive. Steve answered all my questions and nicely articulated the subtle differences between each make or model. No pressure, and the experience went so well, my fact finding mission, turned into the purchase of 2017 GMC Acadia. Brad did a fine job working the numbers as I had two cars to trade. No problem!! Please do yourself a favor the next time you are in the market to purchase a new vehicle, drive in to Medved. They will treat you very well!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car