Skip to main content

Castle Rock Chevrolet GMC

(554 reviews)
Visit Castle Rock Chevrolet GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (888) 229-1699 (888) 229-1699
Used (866) 755-3043 (866) 755-3043
Service (866) 763-0008 (866) 763-0008

Reviews

(554 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Rock Chevrolet GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

good trade in

I had a GMC buy back and every thing went well because Kevin and Fanny worked real hard to make it come together. I don't know what else to say I have bought a new Jeep and now a new Canyon from Medved and enjoy working with them.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Best

Tim is the best service manager. Always courteous and helpful. Explains maintenance issues Keeps me informed of progress. Answers all my questions. Give that man a raise!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sasha

Sasha was very helpful and knowledgeable about my new Truck that I bought. He spent quality time with me and I felt very comfortable with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Finding the one

I've been looking for a new truck to replace my 15 yr old truck and ended my search at Medved CR. Since I was buying new I first researched Chevy trucks online and built my own. I took my 'created truck' to the dealership and ran into Sasha. Sasha and I discussed what I wanted and didn't want and he showed me features on certain models comparable to my 'created truck'. We talked about every little detail important to me. Medved did not have my exact truck but the sales manager found it in Colorado Springs. Sasha drove down the next morning to pick it up and I bought the new truck I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My favorite service center

Though I bought my vehicle elsewhere, Medved is my preferred service center, and has been for years. I trust MedVed and appreciate how they treat their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional welcoming dealership

Reached out to John Garrard via a web search on a specific truck. John got back to me quickly, as well as offered me two other options after our initial chat. Came in while in town, and was able to make a deal work with my trade-in. Great service, and professional atmosphere. Will be going back when we purchase my wife a vehicle. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New brakes and rotors

Great guys!! Like the change they made. Gave up a few years ago with bad service but last year we had a great experience and now another check mark. We will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast and knowledgeable

they took my truck in the night I found a problem with the 4 wheel drive system. I also had them change the oil and rotate the tires while the truck was in the shop. They had my truck fixed by the next afternoon. Outstanding customer service as well, we can count on Medved. Only request would be, to have wash service too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing

Great customer service. My service rep was amazing. Work with me with the correct price. I highly recommend this dealer for service. Thank you again Medved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Painless, no pressure, outstanding

Steven Bunker is very knowledgeable, friendly and great asset to the management at Medved in Castle Rock. He will work hard to help you find the exact vehicle you are looking for. I drove up from Pueblo to "recon" for a new vehicle for my wife as Medved offers all the makes and models we were considering. Well worth the drive. Steve answered all my questions and nicely articulated the subtle differences between each make or model. No pressure, and the experience went so well, my fact finding mission, turned into the purchase of 2017 GMC Acadia. Brad did a fine job working the numbers as I had two cars to trade. No problem!! Please do yourself a favor the next time you are in the market to purchase a new vehicle, drive in to Medved. They will treat you very well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.