Reviews
Write a reviewHappy
Mr. Moon is always professional, answers my questions. He is approachable and feel secure taking my car to Lithia BMW.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The staff and management are great!
The salespeople are very friendly and knowledgeable of their vehicles. We had many many questions and the Genius is just that.. a genius. We happened to see a small blemish on the back of the vehicle before we purchased it and the service person jumped on it and buffed it out on the spot. Each and every person we felt with throughout the process were very professional but also very personable. We highly recommend the Medford BMW dealership!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Honda Ridgeline Purchase
Kirk was great to work with on my recent purchase of a used Honda Ridgeline. He went above and beyond to make the transaction as smooth as possible. Alan
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My Review
Took car in to find out what was wrong; they found it and gave me the opportunity to fix it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our recent BMW purchase
This is our fifth BMW. Joe Petrojetti always does a great job finding assisting us to find the right car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
gloria valdez
I was impressed with employee named mark in service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent experience
very impressed with the service I received on my Mini Countryman from Medford BMW. Went in for new brakes and was given a BMW X3 as a loaner. After my experience with Medford BMW, I plan to return and purchase a BMW soon!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bought my 2018 Nissan Rogue
Desiree Kodesh helped me purchase my 2018 Nissan Rogue. She was incredibly helpful in the buying process and not overly pushy to the point where I decided I wanted to buy my car from her even before I was sure which car I wanted. Overall, a very nice experience. The finance representative (Lillian, I believe) was an absolute pleasure as well. I enjoyed the whole experience and LOVE my new ride! Thank you Medford BMW!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best service team!
Always great service from this team! They go above and beyond.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchase of our 2018 BMW x5 40E @ Medford BMW
Joe Pedrojetti was a delight to work with. He answered all our questions and kept us informed as to the date the car would be delivered to us. There were no surprises or misunderstandings along the way. Tim Grogan, BMW Genius, made delivery of the car. He was patient and understanding as we pelted him with questions regarding the 'new to us technology'. Tim has earned his title: Genius!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase