Medford BMW

I can't say enough good things about the service I received yesterday. I went to get my coolant checked and Laurevens went above above and beyond my expectations. He was professional, friendly, and answered all my questions thoroughly. In all my years as a BMW customer, I've always received good service, but yesterday will always stand out as extra special. Thank you!

I took my BMW in for an oil change and they failed to reset the computer to reflect the service they performed. They also failed to report to me missing parts they found on my bmw. They were rude and I there service was terrible. My car ran great before I took it to Medford BMW.

We had the pleasure of working with Kirk who did an excellent job on every level. I live in Eugene and Kirk did everything to make me feel informed and comfortable about my purchase before we mad the drive down to Medford. If i have an opportunity to work with Kirk again, there would be zero hesitation. He even called the following day, just checking in to verify everything was good.

Tried using the make an offer function on their website and was told I’d have to come in. What is the point in that? I made an offer, work it or tell me to get lost. Terrible sales process.

The internet department doesn’t like to actually work for a deal. I made an offer on THEIR site and was told they don’t work that way and I’d have to come in. I’m trying to buy a car not spend a day in Medford. It’s so easy! Get out of your own way!

We worked with Bill Courtney and have never had a smoother and easier car buying experience. This is now the 5th vehicle purchased from Medford BMW and won't be the last!! The X1 we just bought was missing the rear center headrest and we didn't notice until the next day. I spoke with Bill and they had one ready to pickup for us no questions asked. The entire process was easy and free from the usual painstaking haggling that occurs at other dealerships. I feel like the staff at Medford BMW is transparent and is willing to answer any questions you have and make you feel like you're family. I hope to purchase my next 5 vehicles from Medford BMW!

My wife and I purchased a used 2016 Honda CR V from Medford BMW and are very pleased with car and the way we were treated. We live in Redding, Calif so it was not a easy ordeal but they made the process as good as one could expect. Had one issue come up but they handled it very professionally and quickly. Special thanks to Vince, Andy, and Jeremy for their efforts.

Our experience was 5 star! In part, because of working with James Moon in the service department. James was at all times pleasant, knowledgeable, and he gave us options regarding our repairs. I would highly recommend the service department at Medford BMW!

Not having been to the dealer before I didnt know what to expect. I took our car to the service department for a factory recall and was pleasantly surprised . The facility clean, organized, and easy to navigate. The individuals in the service department were very friendly and helpful. I will definitely bring my car back to Medford BMW.

Staff is very friendly and not at all trying to push or persuade you into a sale. Provide all the information you need and leave it with that. Great customer experience.