Reviews
Great prices and easy to deal with!
Terry was great and represented me well during the sales process! Everything was great, except we had to complete a recall ourselves that should have been completed at the dealership. Overall a good experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and feedback! We're excited to hear that you had a good overall experience with us, but we do apologize for not completing the recall before hand. We truly appreciate your busy and hope to see you back again!
Fast Friendly Service
I love their service department!! They are very friendly, fast, and efficient. The text messages are a great two way communication with your service rep.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's what we like to hear! Knowing that our customers leave with a smile on their faces brightens our days! Thank you for your review and business! We look forward to seeing you again!
Great salesman!
We’ve never had great experiences with Salsbury in the past but they had the exact vehicle we wanted so we gave them another try. It was a totally different experience! Loved our salesman (“the cable guy”). He was very polite, not pushy and very personable; exactly what we like in a salesman! In short, he made our experience very enjoyable. Mr. Lee in finance was also very straight forward and understanding in what we needed to purchase and tried his best to make it happen. Overall it was a great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and feedback! We couldn't be happier to hear that you had a great experience with us and were able to find the vehicle you were hoping for! We appreciate your business and look forward to seeing you again!
Great assistance
Joe made this a terrific experience. Having never purchased a truck before I really appreciated getting guidance to be sure this truck would do everything we needed for Audubon Louisiana.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review! We're excited to hear that you had a great visit with us, and that Joe was able to help guide you to the right truck for you! We wish you many safe miles ahead in your new truck, and look forward to seeing you again!
Awesome salesman
Darren was is an awesome salesman. He was very professional and has good customer service skills. He Also had alot of patience and understanding. He even stayed at work late to help me understand my features.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for you review and feedback! We couldn't be happier to hear that Darren went the extra mile and helped make your visit a great one! We hope you enjoy every mile in your new car and look forward to seeing you again!
check out rattle
Had rattle problem came back for second trip. New tech did road test found problem tire rod shock replaced did second road test problem fixed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're excited to hear that we were able to find and fix the problem with your car and happy to help get you back on the road! We appreciate your business and your feedback! Please don't hesitate to give us a call the next time you are in need of service! We're always happy to help!
Unexpected happy purchase!
We went in wanting to compare the Durango with other make & models (you know, homework) and our homework turned into a buying experience. Everyone from our sales representative Darren “the cable guy”, to Lee our finance guy, really went the extra mile and seemed to genuinely care about our family needs. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great to hear! Thank you for your review and feedback! We couldn't be happier to hear that Darren and Lee went the extra mile for your family to help you find the right vehicle! Congratulations on your new ride, we hope you enjoy every safe mile in it! We appreciate your business and look forward to seeing you again!
Great Dealership
as soon as I pulled into the parking lot of Salsbury’s I was greeted by Salesman Duke Gronowski. He was a very good salesman and very knowledgeable of the truck I was interested in. Overall, a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the perfect review, Collin! Duke appreciates the compliment and is glad he could help. Our team looks forward to seeing you again!
Always so professuonal, courteous, and fix it right.
Great service, professional, courteous. Always great to know the same folks are there. Speaks highly of their work ethic and place of employment. Keep it up. Keeps me coming back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the awesome review, Frankie! Our team appreciates the compliments and the continued support. We look forward to seeing you again! Have a great day.
Fast service
Made a appointment for a recall for my Ram 1500. Work completed in less than 30 minutes. Staff went out of the way to make me comfortable. Explained what needed to be done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the perfect review, Mark! Our service team works hard to make sure you received the best speed and quality as possible. Have a wonderful day!