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Academy CDJR

(389 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (765) 280-1940 (765) 280-1940
Used (833) 442-6839 (833) 442-6839
Service (833) 422-9369 (833) 422-9369

Reviews

(389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Academy CDJR from DealerRater.

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Great place to have service done on my Grand Cherokee

Great place to have service done on my Grand Cherokee Jeep. Thank You Very Much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Great dealership.

Great dealership. Anthony does a fantastic job at customer service. He’s reliable and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Good service no issues.

Good service no issues. Car fixed in a day. No issues with repair. Pleasant people to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Everyone is helpful and explains what is done.

Everyone is helpful and explains what is done. The location is convenient for us. We can get an appointment quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Samantha was extremely nice and helpful.

Samantha was extremely nice and helpful. Turnaround time was great! I would highly recommend the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Almost no communications.

Almost no communications.I had to call for information adout my truck (twice) 2 days after they were supposed to look at it. Service work seems to be fine. Just slow,one tech cannot do it all. My truck is work a truck. Very frustrating!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, I deeply apologize for the less than par experience with us. Please reach out to our General Manager, Adam Arredondo at adam.arredondo@drivechariot.com with any additional comments or concerns. Thank you for taking the time to let us know how we did!

I was pleased with my service appointment and kindness

I was pleased with my service appointment and kindness from the staff. The waiting area is cozy as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Good people to do business with!

Good people to do business with! Got a good deal and was a hassle free experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

They are a good and friendly place.

They are a good and friendly place. They work with you in making good deals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for the kind review. Please let us know what we can do to earn a 5-star review next time!

Crappy dealership.

Crappy dealership. Was lied to by the sales guy. Would NEVER EVER BUY A CAR FROM THEM! Will tell everybody I know to stay away from them!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, I deeply apologize for the less than par experience with us. Please reach out to our General Manager, Adam Arredondo at adam.arredondo@drivechariot.com with any additional comments or concerns. Thank you for taking the time to let us know how we did!