Reviews
Great techs, awesome service staff, and knowledgeable
Great techs, awesome service staff, and knowledgeable cashiers at check out! Thank you for your help!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.
The service department is very friendly and answered all
The service department is very friendly and answered all my questions concerning my Nissan Frontier
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
They were great!
They were great! Got me in right away; to check my vehicle; and loaned me a Nissan for 5+ days! With no need to refill the gas tank too! So nice!! Thanks for taking care of my Nissan Murano!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ashley, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Super friendly staff and great customer service like
Super friendly staff and great customer service like always, would come back any day to get my work done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
I had issues with a pre owned vehicle, I had to contact
I had issues with a pre owned vehicle, I had to contact Corporate to get the issues resolved. Once Corporate was contacted everything went smoothly and the work was completed 100%
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!
Questions were answered.
Questions were answered. Salesman was Knowledgeable about the car and all options and personally reviewed them with me. I appreciated not being pressured to make a decision.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Nissan of Ames!
Great services before and after market.
Great services before and after market. I purchased my certified pre owned Honda accord here and when I went there to change my engine oil, guess what: they charged me nothing for that service. Thanks to Honda of Ames.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.
Knowledgeable, friendly, courteous, easy to contact,
Knowledgeable, friendly, courteous, easy to contact, available whenever I had questions, quick to get paperwork completed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jean, we are delighted to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
The communication was excellent, never had any issues
The communication was excellent, never had any issues getting a hold of someone and they were very clear with what was going on with my car and about how long stuff would take. If something else came up or they needed more time, they called right away to let me know and were very friendly each time we spoke.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Rachael, for choosing Lithia Nissan of Ames!
Polite salesman can right out to help us.
Polite salesman can right out to help us. Took his time and we drove about 5 vehicles. Came to look for a used Toyota RAV4 but bought a Nissan Rogue due to his narrative about the performance of a Rogue. I have always had a Toyota but am enjoying this Nissan very much. I would definitely come to this store and buy from Evan.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with Evan and our team. We're glad to hear we delivered such a great experience!