Reviews
It's usually very easy to get in for repairs even if
It's usually very easy to get in for repairs even if their busy. They understand getting repairs done as soon as possible to make for a safe driving vehicle.,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Lithia Nissan of Ames. Zac and our team appreciate your business and hope to see you again soon!
Very accommodating and fast.
Very accommodating and fast. Friendly and made sure to have someone answer our questions when necessary.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Lithia Nissan of Ames are glad to have you as a customer.
Service center very helpful & services car in timely
Service center very helpful & services car in timely matter. Doesn’t call when parts in. Still waiting for help with side mirror. Have to keep asking them to find out why it doesn’t stay where it should. Already had to replace fuel pump! Only a few months old!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Maga, We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Thank you for choosing Lithia Nissan of Ames!
Wonderful salemen and women, great service on your
Wonderful salemen and women, great service on your vehicle, very warm and professional people. I will recommend them to all of my friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. Wade and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.
Made the purchase of the new vehicle very easy I will
Made the purchase of the new vehicle very easy I will definitely shop there in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review, Kathleen! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Professional, knowledgeable, courteous, with outstanding
Professional, knowledgeable, courteous, with outstanding service Josh and the staff in service, should be recognized.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Nissan of Ames. Your feedback and rating mean a lot to us. We're glad Josh was able to help, and we hope to see you again!
Efficient transaction.
Efficient transaction. Car was exactly as advertised. Price point was perfect, no pressure to purchase warranty's or gap insurance. I am totally satisfied with the experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Carl: Thank you so much for choosing Lithia Nissan of Ames! Please let us know if we can be of any more assistance!
Everyone is always welcoming.
Everyone is always welcoming. Waiting area is always clean and stocked with refreshments. After any car service they go into detail about the inspection they do on your vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Macy, Thanks for sharing your thoughts about your experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!
The customer service was prompt and made easy to
The customer service was prompt and made easy to understand. I got my car in a timely manner and in working order.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that Zac had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Nissan of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.
She made it very quick and easy for me to purchase my new
She made it very quick and easy for me to purchase my new rogue My whole experience was great. She had the vehicle ready for me when I got there and my financing went through very quickly and the paperwork was signed and I was out of there in two hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kathleen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tammy met your expectations. Thank you for choosing Lithia Nissan of Ames, we look forward to having you as a valued customer for many years to come!