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Blasius Mitsubishi

(224 reviews)
Visit Blasius Mitsubishi
Sales hours: 8:30am to 7:00pm
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Sales
Monday 8:30am–7:00pm
Tuesday 8:30am–7:00pm
Wednesday 8:30am–7:00pm
Thursday 8:30am–7:00pm
Friday 8:30am–6:00pm
Saturday 8:30am–5:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
(475) 256-0552 (475) 256-0552

Reviews

(224 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Blasius Mitsubishi from DealerRater.

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DO NOT BUY FROM HERE.

DO NOT BUY FROM HERE. My company purchased a vehicle from here and it has been a nightmare since. It was purchased in November 2021, since then we have only been able to drive it for about 2 and a half months. We start off with some power issues we bring it 2 separate times OURSELVES because whenever we reach out for an appointment they don’t reply. They are quick to reply when you want to buy but slow for service. Eventually after “repairing” it wrong multiple times, we go back there and they say it’s good to go. We get in the van and after five minutes of the car idling the check engine light is on. They didn’t fix anything. It went to them with a check engine light which of course magically disappeared. It was a misfiring code on 2 separate cylinders and it was burning white smoke (oil) out of the exhaust. Not an easy thing to miss at all. Of course now it needs an engine they get it replaced, the van was running ok for about a month and then stops working again. We contact them and wait 5 days and still never heard back, I had to bring it there myself again because they never called back or replied to emails. We took it to a local mechanic near us and he diagnosed that the engine was no good. I get there and I tell them the story after month and months of dealing with the van having issues and there’s no remorse or anything for all the inconveniences we have had to deal with. DO NOT GO HERE FOR SERVICE, Luis the service manager is awful, will look at you like you’re an idiot, not say anything professional to help you in your situation and getting him to reply to anything or even send records is IMPOSSIBLE. Spoke with Carman the GM who I had to find in the other store he manages because he would not reply to calls or emails either. And when I spoke to him he knew all about this issue but never talked to us about what was going to happen moving forward. This is by far the WORST dealership I’ve ever seen and many others in the past few months would agree.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great experience, great customer service, great

Great experience, great customer service, great knowledge, very friendly relatable staff. 10 outta 10. Will look to buy another car from them in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Clean and a cool design for a smaller location.

Clean and a cool design for a smaller location. My salesman Greg was incredible, a true asset to your company!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy purchase of vehicle went in around noon and left

Easy purchase of vehicle went in around noon and left with a new vehicle around 5pm. Fairly simple not to many hoops to jump through and the finance office was fairly low pressure and straight up. Was a little disappointed in the financing rate. However I was able to refinance after the fact for 2% less. Other than that it was a pretty good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a fantastic experience with Alexis Loomis as she

I had a fantastic experience with Alexis Loomis as she was very accomodating to my schedule based on my distance from the dealership. She kept me apprised of the availability to pick up my car once purchased since it needed to have some interior body work done to make it complete. Tony Coma was pleasurable to work with during the paperwork phase of the purchase and was very informative. All in all a very smooth purchase of this automobile. Highly recommend them for a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The car-buying experience was not bad at all, not like

The car-buying experience was not bad at all, not like other places I’ve experienced… but there definitely didn’t seem to be any sense of urgency in getting me into the car I purchased. Mind you, I purchased a 13-year-old car, but it was still a big deal for me and I kept having to go back and forth between the dealership and the finance company — and I wasn’t getting answers from anyone, so I was always the one having to call them. I can almost guarantee that if I had purchased a $30,000+ car as opposed to a $6,000 car, there wouldn’t have been such a delay and lack of communication. Plus, the general manager even gave me his number and when I called him, there was no answer and no call back… Not the worst dealership experience I’ve had, but also not the best.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, I’m not sure who this is as we do sell many cars under 10k. We also call everyone back. Our GM has been out for two days, you called repeatedly before then? If you let us know who this is we can more specifically address what concerns you had and whatever delays you experienced can be explained. Thanks.

Good dealership, not pushy, I feel the car could have

Good dealership, not pushy, I feel the car could have been cleaned a bit better. My only feedback.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nice kind willing to help out whenever i had question to

Nice kind willing to help out whenever i had question to ask about a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a good experience with this dealership they where

I had a good experience with this dealership they where very nice and helped out a lot.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Professional, fast and helpful.

Professional, fast and helpful. Great experience! They stayed late to help accommodate out ofnstate traveling.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.