Reviews
They were friendly and reasonable throughout the experience. While I was disappointed there turned out to be only one key (used Outlander), the salesperson made it right in a way that kept me feeling OK about everything, and I now have two keys. The car is the best ride we've ever had. Very versatile on fitting up to 7 without being massive to drive around.
They were friendly and reasonable throughout the experience. While I was disappointed there turned out to be only one key (used Outlander), the salesperson made it right in a way that kept me feeling OK about everything, and I now have two keys. The car is the best ride we've ever had. Very versatile on fitting up to 7 without being massive to drive around.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased 2 vehicles from Blasius Mitsubishi and traded in my old car. I made several mistakes with these purchases but certainly did not expect the dealership to be this disreputable. I saw the cars I wanted so I bought them. I really should have done my research on the dealership. For the 2019 Buick they provided only one key fob and it is broken. I received no response when I contacted the sales person. The dashboard had blistered which I feel certain was not there when I test drove it. I also recevied a notice that emissions was due within 10 days of my purchase. The 2023 Jeep Wranger - I've just discovered has 2 URGENT RECALLS - UNREPAIRED - AND FOR FIRE RISK! The recalls are both from 2025 and I purchased these cars in 2026. And they knew I was buying this for my teenage daughter! The sales people wasted my time and I feel it was because I told them it was a very busy time for me. They also refused to give me KBB for my trade in, tried to hide fees and give astronomical financing rates.
I purchased 2 vehicles from Blasius Mitsubishi and traded in my old car. I made several mistakes with these purchases but certainly did not expect the dealership to be this disreputable. I saw the cars I wanted so I bought them. I really should have done my research on the dealership. For the 2019 Buick they provided only one key fob and it is broken. I received no response when I contacted the sales person. The dashboard had blistered which I feel certain was not there when I test drove it. I also recevied a notice that emissions was due within 10 days of my purchase. The 2023 Jeep Wranger - I've just discovered has 2 URGENT RECALLS - UNREPAIRED - AND FOR FIRE RISK! The recalls are both from 2025 and I purchased these cars in 2026. And they knew I was buying this for my teenage daughter! The sales people wasted my time and I feel it was because I told them it was a very busy time for me. They also refused to give me KBB for my trade in, tried to hide fees and give astronomical financing rates.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased 2 cars from Blasius Mitsubishi at the same time and traded in my old car. I did feel that they took advantage that I had told them it was a very busy time for me. (I am a tax accountant). They refused to offer me the KBB trade in value for my car, instead only offering the cash back value. They add in all extra charges and tried to provide astronomical rates for the financing. They love to waste your time too. Telling me the cars would be ready then making me wait 2 hours. (I live 6 minutes away from the dealership). Once the deals were done my daughter and I drove off with the cars. Admittedly, I should have done better research and review of the cars. I was so pressed for time and they'd made me wait 2 hours already. The 2019 Buick only has 1 broken key fob (which I texted the salesperson to ask about and got no answer), it has bubbles in the dash material which were not there on the initial test drive and I received a notice that emissions was due within 10 days of my purchase. The 2023 Jeep Sahara, I've just come to notice has 2 unrepaired URGENT recalls dating back to 2025 that are at high risk for fire damage when parked.
I purchased 2 cars from Blasius Mitsubishi at the same time and traded in my old car. I did feel that they took advantage that I had told them it was a very busy time for me. (I am a tax accountant). They refused to offer me the KBB trade in value for my car, instead only offering the cash back value. They add in all extra charges and tried to provide astronomical rates for the financing. They love to waste your time too. Telling me the cars would be ready then making me wait 2 hours. (I live 6 minutes away from the dealership). Once the deals were done my daughter and I drove off with the cars. Admittedly, I should have done better research and review of the cars. I was so pressed for time and they'd made me wait 2 hours already. The 2019 Buick only has 1 broken key fob (which I texted the salesperson to ask about and got no answer), it has bubbles in the dash material which were not there on the initial test drive and I received a notice that emissions was due within 10 days of my purchase. The 2023 Jeep Sahara, I've just come to notice has 2 unrepaired URGENT recalls dating back to 2025 that are at high risk for fire damage when parked.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
The car I went to look at was filthy the back seat was not installed properly. When we started to talk price they added almost $2,000 for some sort of GPS tracking for the car which I don't want and didn't want to negotiate
The car I went to look at was filthy the back seat was not installed properly. When we started to talk price they added almost $2,000 for some sort of GPS tracking for the car which I don't want and didn't want to negotiate
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The overall responsiveness and service was really great! Scott was very professional and attentive, and the experience all around was a very good one - I’d recommend this dealership for Mitsu lovers!
The overall responsiveness and service was really great! Scott was very professional and attentive, and the experience all around was a very good one - I’d recommend this dealership for Mitsu lovers!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Not a good experience. Salesman doesn't return calls. Very sad. I thought I found the car I wanted. they were going to take it for a pre purchase check up for me at my expense. I had no problem with that for peace of mind. That never happened, he claimed dealership was busy and that they would call him when they could get it in. Why not just make an appt.? I've worked at a dealership i lnow they are busy. Called Jose and left messages, offered a deposit, no return calls. So, obviously they didn't agree the car was hopefully going to be mine. Think he was just outright lieing to me. Never again and I already lease a Kia from Blasius Kia. Won't be going back there either.
Not a good experience. Salesman doesn't return calls. Very sad. I thought I found the car I wanted. they were going to take it for a pre purchase check up for me at my expense. I had no problem with that for peace of mind. That never happened, he claimed dealership was busy and that they would call him when they could get it in. Why not just make an appt.? I've worked at a dealership i lnow they are busy. Called Jose and left messages, offered a deposit, no return calls. So, obviously they didn't agree the car was hopefully going to be mine. Think he was just outright lieing to me. Never again and I already lease a Kia from Blasius Kia. Won't be going back there either.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
So sorry we were not able to hold the vehicle for you. Obviously we have no problem with a pre purchase inspection and did arrange to take the vehicle before you but someone else came in and bought it first.
Buyer beware. I have had bad experiences with car purchases, but this was by far the worst. Their website indicates a $1,000 incentive if you finance with them. That incentive is already included in the online price. If you finance elsewhere or pay cash, your price goes up from the price posted online. They will not negotiate price but included in the amounts are dealer add-ons amounting to additional $1300 that are items not needed and just there to boost profit. The salesman kept coming back with payment amounts far exceeding what was expected. When asked what interest rate they were using, he would not give us an answer and then lied about the credit score. We were not getting straight forward answers to our questions, so we walked away..
Buyer beware. I have had bad experiences with car purchases, but this was by far the worst. Their website indicates a $1,000 incentive if you finance with them. That incentive is already included in the online price. If you finance elsewhere or pay cash, your price goes up from the price posted online. They will not negotiate price but included in the amounts are dealer add-ons amounting to additional $1300 that are items not needed and just there to boost profit. The salesman kept coming back with payment amounts far exceeding what was expected. When asked what interest rate they were using, he would not give us an answer and then lied about the credit score. We were not getting straight forward answers to our questions, so we walked away..
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Im so sorry hear about your bad experience, even though we do list our process online obviously in this case we did a bad job of explaining it. I understand we were not able to meet your financial goals we would have loved to sell you a car.
Shady, dishonest sales manager, price online 9763, 14,617 at dealership. Stated options were required
Shady, dishonest sales manager, price online 9763, 14,617 at dealership. Stated options were required
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Dear valued customer, we apologize for your less-than-satisfactory experience. We strive to be transparent with our pricing and options. Please contact us directly to resolve any discrepancies. We value your feedback and care about your satisfaction.
No transparency at all 3 thousand in hidden fees should I say more. Stay away
No transparency at all 3 thousand in hidden fees should I say more. Stay away
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize for any confusion regarding fees. We strive to be transparent and will address any concerns you may have. Please contact us directly to discuss. Thank you. #TransparencyMatters #CustomerSatisfaction.
I had a great experience at Blasius Mitsubishi in Brookfield. The truck was fairly priced, I received a reasonable value for my trade, and the entire process – from arrival to driving off – took about three hours. Joe was responsive and helpful from the start, quickly sending a walkaround video, vehicle history, and financing link so I could come in prepared. As long as I liked the truck, I knew I was buying it – and I did. My only constructive criticism is that the vehicle came with just one key. Given how common this is, it would’ve been helpful if the dealership handled programming a second key rather than leaving that to a buyer. Overall, Joe was personable, patient, and easy to work with, which made the experience much more comfortable. A few weeks later, I still love the truck and feel great about the purchase.
I had a great experience at Blasius Mitsubishi in Brookfield. The truck was fairly priced, I received a reasonable value for my trade, and the entire process – from arrival to driving off – took about three hours. Joe was responsive and helpful from the start, quickly sending a walkaround video, vehicle history, and financing link so I could come in prepared. As long as I liked the truck, I knew I was buying it – and I did. My only constructive criticism is that the vehicle came with just one key. Given how common this is, it would’ve been helpful if the dealership handled programming a second key rather than leaving that to a buyer. Overall, Joe was personable, patient, and easy to work with, which made the experience much more comfortable. A few weeks later, I still love the truck and feel great about the purchase.
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- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Blasius Mitsubishi and for taking the time to share your experience. We're thrilled that you had a great time with Joe and are loving your new truck. We apologize for any inconvenience with the key and will make sure to handle this for future customers. We appreciate your feedback and look forward to serving you again in the future!