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Blasius Mitsubishi

(225 reviews)
Visit Blasius Mitsubishi
Sales hours: 8:30am to 7:00pm
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Sales
Monday 8:30am–7:00pm
Tuesday 8:30am–7:00pm
Wednesday 8:30am–7:00pm
Thursday 8:30am–7:00pm
Friday 8:30am–6:00pm
Saturday 8:30am–5:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
(475) 256-0552 (475) 256-0552

Reviews

(225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Blasius Mitsubishi from DealerRater.

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I’m so excited with my new cars, they really have a good...

I’m so excited with my new cars, they really have a good cars, the attention was so great, thank you so much for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

WOW !!!!! Thank you so much for taking the time for writing this we appreciate all kinds of feedback! Please reach out if there is every anything you need.

Great experience , will definitely buy future vehicles...

Great experience , will definitely buy future vehicles there . Staff is extremely friendly and personable. If I could do more than 5 stars I definitely would

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much!! We try so hard to be friendly and personable, not going to lie it's not always easy but it's much easier with great customers! Thank you again.

We had the worst experience with Kaylee. She is the worst...

We had the worst experience with Kaylee. She is the worst sales associate we’ve ever worked with. We understand that people have to learn and be new, but she is absolutely horrible. She has no idea what she’s doing or how to communicate. We even called and emailed the manager durning our horrible experience with her and we were ignored. I still have a light on my dash, they’re the absolute worst. Don’t waste your time or money. We will never shop here in the future. I reviewed them on google with the exact details of our horrible experience but it looks like they had my review removed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
4 people out of 4 found this review helpful.

Had a terrible experience recently  Monday 8/2/2021....

Had a terrible experience recently  Monday 8/2/2021.  Exercise caution if purchasing a used car from this dealership.  I test drove a 2017 Nissan Sentra SR turbo, $14,972, 44,330 miles, vin #3N1CB7AP2HY256401, Stock #Z360 The salesman Pat first took the car to put gas in it and the transmission would grind putting it into 3rd and told me it was probably the synch ring.  The vehicle had huge scratches down both sides of the car, missing a grill in the front and rear bumper was separating from the trunk.  Other than that it was perfect, lol.  I asked if I could take it to my mechanic and body shop which they allowed.  Long story short It needs $1,000 in mechanical work since the transmission must be removed in order to replace the synch rings and $3,700 in body work.  Pat spoke to the manager who decided it required to much work and would not be fixing the car or adjusting the price.  He said they may have to wholesale it.  Two days later the General Manager Carman Dragone sends me an email asking what specifically prevented me from purchasing the vehicle.  I responded Pat said you did not want to make those repairs nor did you want to adjust the price.  Is this correct?  Carman said yes that is correct. When we have a chance we will assess any mechanical issues the car has and go from there.  I can't figure out why any reputable General Manager would bother to ask the question if they already know the answer.  I see the car still listed for sale same price.   Please don't waste your time doing business with this company.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Blasius dealerships have a network of stores with a wide...

Blasius dealerships have a network of stores with a wide variety of inventory for everyone’s taste, budget and applications. We worked with Dave G at the Brookfield store on Federal Rd, whose consultative approach to selling, put us on a vehicle that hit all the notes of style, reliability and value. As someone who does copious research, I appreciated Dave’s wide knowledge of cars and by listening to our buying criteria, he presented a vehicle we absolutely loved on the first test drive. I recommend visiting a Blasius lot near you if you’re in the hunt for a used car. Their easy going manner and liberal test drive policy will delight you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mr Onorata was a pleasure to work with. I went in just to...

Mr Onorata was a pleasure to work with. I went in just to look at a vehicle, and ended up driving away with a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this. We truly do value all feedback we receive. If you ever need anything please do not hesitate to call me personally. Thank you.

The WORST and the MOST unprofessional experience we have...

The WORST and the MOST unprofessional experience we have ever had at a dealership. Blasius contacted us in regards to a Kelley Blue Book cash offer for our truck. I SPECIFICALLY told him that I wasn’t interested in the offer because it was too low ($8,300), he asked how much was I looking for and I gave him a figure. He stated that if I wanted the figure I was expecting that he would need to see the car and drive it. We drove 40 minutes to this dealership, he never came out of his office to greet us/introduce himself (he sent a sales rep to speak to us) after 35 minutes of waiting after he requested a copy of my driver’s license and keys to my truck he low balled me at ($7,700)!!! He NEVER came out of his office to look at the truck or drive it!!!! I denied the $8,300 offer for a reason and again, specifically told him on thr phone when he called that I am not interested in the offer but had me go there to only WASTE my time and give me an ever LOWER offer. The truck is in above average condition! This guy should not be working there! That was REALLY BAD business!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Great Sales Person, Great Dealership, Great Experience....

Great Sales Person, Great Dealership, Great Experience. Pat is very good at his job and I was in and out the same day. Couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

No pressure at all.i looked at a dusty dirty van and...

No pressure at all.i looked at a dusty dirty van and purchased ,paid for it.after the deal was done the dealer called dent wizard to repair a dent and totally detailed it.awsome. I would have taken it as is.I WILL BE BACK

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Dave Gilotti was a great salesmen but isn't like your...

Dave Gilotti was a great salesmen but isn't like your typical salesman. His response time was second to none and was working for me. Great guy whom is very personable. If you need a car, talk to Dave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.