Reviews
Write a reviewGreat experience
Easy shopping experience. Great salesman. Comfortable setting. Outstanding customer service. Really focus on the customer and their satisfaction. Good selection.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carolyn - Thank you for leaving this glowing feedback. At Fuccillo Kia of Clay, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Dave Perry - General Manager (315) 657-9000
Daughter's first car
Brian Ortiz was very patient and dedicated to helping my daughter and I find a car for her, that would be within her price range. He answered all of our questions timely, whether by phone or in person. His follow-up after the purchase, was most sincerely appreciated. I know if we have any questions or concerns, I can count on him to do his best to service our needs.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Julie, congratulations on your purchase! At Fuccillo Kia of Clay, we strive to ensure that no question or concern goes unanswered and it?s encouraging to know that Brian was able to show you dedicated and personalized service. We look forward to working with you for your next servicing need; remember to find us on Facebook to receive access to our exclusive coupons. Sincerely, Dave Perry - General Manager (315) 657-9000
Convenient facility - great team
I feel like they are my friends. I always feel that I understand what had to be done and why and don't feel like I'm being taken advantage of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary - Thank you for taking the time to write about your experience with us. At Fuccillo Kia of Clay, we are determined to deliver detail-oriented, honest, and personalized customer service. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers. Sincerely, Dave Perry - General Manager (315) 657-9000
great service
I received quick and courteous service and was treated very well. The facilities are very well maintained and service experience is great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ronald and thank you for this great review! We're very happy that our team treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Sincerely, Dave Perry - General Manager (315) 657-9000
Great service good family atmosphere
They were able to get me a no down payment, into a better car for a great place and fay was a great salesperson
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patrick - Congratulations on your new car! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We look forward to seeing you again. Sincerely, Dave Perry - General Manager (315) 657-9000
excellent service and excellent employees
The employees are very helpful and knowledgeable. The facility is very clean. The managers and the salesperson that sold you the car remember your name.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vincent, thanks for this nice review! We make sure that all of our employees are knowledgeable and courteous and they will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Dave Perry - General Manager (315) 657-9000
Accommodating
Thank you Fuccillo Kia of Clay~ you were the only dealership that was able to locate the "unicorn" that we were after!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tammy, congratulations on your car! At Fuccillo Kia of Clay, we are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook to receive access to our exclusive coupons. Sincerely, Dave Perry - General Manager (315) 657-9000
Excellent service
They are polite, courteous and extremely professional. They explain everything that they are going to do to your vehicle. They do an excellent job overall.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, Carolyn! I'm very happy to hear that Fuccillo Kia of Clay service team were of such great help to you. They take pride in their customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Dave Perry - General Manager (315) 657-9000
Very pleasant experience
Brandon was very patient with us and was willing to work with us to try and meet our needs without going too much over budget.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Brandon was able to meet your needs. At Fuccillo Kia of Clay, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Dave Perry - General Manager (315) 657-9000
An Overall Pleasant Experience!
Kevin was very knowledgeable and knows his job well! He established a rapport with me during the first 15 minutes, answered all of my questions and knew the right moment to 'seal the deal'! The true test will be your service department. Past experience has shown that to be an epic fail in my opinion.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase