Reviews
Fucillo Kia of Clay
How easy you make it to purchase/lease a vehicle. Just real quality service and attention received from the sales rep (Sherri)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Sherri works incredibly hard to exemplify the Fuccillo Kia of Clay commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook page for access to our exclusive content. Kind regards, Dave Perry
Experience was great - no problems
Everything went smoothly. My sales rep Kevin Boutwell was wonderful as was Sherry when I picked up the Sportage. I love it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kathleen, thanks for this marvelous review and congratulations on your new car! We are so pleased that Kevin and Sherry were able to provide you with smooth and exceptional service. Enjoy your new Kia Sportage and be sure to like us on Facebook to catch the latest service specials. Kind regards, Dave Perry
Great service, clean facility
I am treated with courtesy and respect. The service is timely and professional. The dealership is always neat and clean, which I very much like.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to provide each and every customer with a clean and comfortable facilities as well as time-efficient and professional service experience. Your feedback is a testimony that our dedication has really paid off. Warm regards, Moe Ibrahim | General Manager
Good Salesman makes the experience
We only come back because of our Salesman Steve Ramie. He is a great guy and works hard to help us get what we need out of a vehicle on our budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, thank you for taking the time to share your feedback! I am very pleased to hear that Steve?s consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Fuccillo Kia of Clay. We can?t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook before you come in. Warm regards, Moe Ibrahim | General Manager
Great place to visit.
Every employee had a smile on his/her face when talking to a customer. Happy employees make their customers happy. It was aim to please right down the line.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edward, we sincerely appreciate your feedback. Each employee is a valued member of the Fuccillo Kia of Clay team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Warm regards, Moe Ibrahim | General Manager
Scratch and dent policy
They told me that this policy took care of scratch and dents do to weather or they stuff and when I took up my car they said they would split the cost of the paint job.so I pay a lot for this policy and have to still pay half the paint job.so why buy it.I could of used the money that I spent on that to fix hood.will never buy another vehicle from them they don't back they word and policy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great salesman
Downtown Moe Brown is the man! He was kind courteous and not pushy at all! I would definitely recommend him to others!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ashlee, I sincerely thank you for going out of your way to write this review about Fuccillo Kia of Clay. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Also like/follow us on Facebook to stay connected with special events and deals. Best regards, Moe Ibrahim | General Manager
My new sweet ride!
This was my third purchase from Fuccillo Kia, once again it was a pleasant experience. My original salesperson, Felix is not at this location any longer. I had met my new salesperson Kevin previously when I brought my car in for service. His concern was getting me the car I wanted even if he had to get it from another location. As luck has it the first car they drove out to show me was what I was looking for. Paper work was handled promptly, everything I signed was explained. Since this was my 3rd Soul I was familiar with most of the options on the car. The new Soul! has some new features that are awesome, heated steering wheel, power seats and air conditioned seats. The best feature is the panoramic sunroof! This is a sweet ride....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Beverly, it was a pleasure to read about your third car buying experience at Fuccillo Kia of Clay. Congratulations on your Kia Soul! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Kevin was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best regards, Moe Ibrahim | General Manager
The staff was very friendly
I was very impressed with the whole staff. They were all very friendly. Brian was very knowledgeable and made us very comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write about your experience. It is magnificent to know that Brian and our staff were able to provide you with the friendly, comfortable, and knowledgeable service that Fuccillo Kia of Clay is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook followers. Sincerely, Dave Perry - General Manager (315) 657-9000
Great Salesman make the difference!!
Jeramey Pidilla was wonderful. Such an asset to your KIA team. His patience with all our MANY questions was unbelievable. We both have employees and would have hired him in a quick minute.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was a pleasure to read about your car buying experience working with Jeramey. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Dave Perry - General Manager (315) 657-9000