Reviews
GREAT SERVICE
FAST COMPLETE SERVICE NICE JOB SERVICE DEPARTMENT COMPLETED AHEAD OF TIME VERY PROMPT WITH APPIONTMENT AND AVAIL TIME SLOTS FOR THE CUSTOMER
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thomas, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000
Clean, friendly service department with excellent
Very quick and efficient. All Customer Service and Technicians were friendly and knowledgeable. I have been a customer of this dealership for over 10 years
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Fuccillo Hyundai of Greece was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000
Outstanding company
Everyone went above and beyond. I couldn't say enough great things from top to bottom. This is a class act business from the people answering the phones to the management.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gene, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000
Great Service
The service department is excellent, the waiting room is spacious, clean, comfortable, and the staff is friendly. Dean is great, he was very helpful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000
Friendly, efficient service
Friendly efficient service. Kept me informed of what was needed before it was done, and then did the needed work quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Morton, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000
great service
Dean was very helpful. They picked up my G80 for service and I didn't have to spend hours in a waiting room.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fuccillo Hyundai of Greece, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Great Service
The honesty of Todd Sharpin is second to none. I have bought several cars there and to be honest I never had a worry about my servicing of my vehicles purchased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Todd, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Great service, clean facility
I didn't have to wait a long time for the service to be done and my vehicle was returned in the same condition in which I left it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000
efficient service.clean surroundings.
Our service is always carried out in a fast professional manor. Waiting area is always neat and clean. The coffee and donuts helps also.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000
Great Service
The salesman Conde took the time to take to me on a couple of test drives and through our discussions he knew exactly what I was looking for and found the perfect vehicle for me. The sales manager and Conde both worked with me to get me the best deal possible on the vehicle. They also walked me to the back and introduced me to the service department. Conde also let me know that if I had any questions or concerns about the vehicle to stop in and see him at any time. I love my Tuscon and the customer service I received at Fucillo.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000