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Matthews Hyundai of Greece

(1,810 reviews)
Visit Matthews Hyundai of Greece
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2017 consumer dealer award
New (585) 565-4257 (585) 565-4257
Used (585) 286-3674 (585) 286-3674
Service (585) 286-3633 (585) 286-3633

Reviews

(1,810 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Hyundai of Greece from DealerRater.

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Great service

I really liked the friendliness of all the employees. I also really enjoyed the facility it was bright and comfortable. Also everyone seemed very trustworthy. This was my first buying experience and they made me feel exited instead of nervous about buying my first brand,new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for recognizing your experience at Fuccillo Hyundai of Greece. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000

Good service clean facilities. Coffee and donuts

Able to get appointment right away. there and they now me and my car I always take my vehicle. Service men very courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000

Great customer service

I made an appointment Online, however the appointment never made it to the service center even though I received confirmation through email. The service manager was kind enough to fit me in and get my car fixed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000

Fucillo Hyundai

Jorge Tamayo was fantastic. I'll definitely return. He was very considerate and helpful. He wasn't pushy like other dealers can be. I'm very happy with the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000

Great service

The hospitality was great had a great experience. The salesperson helped us very much. I would definitely recommend people to fuccillo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nora, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fuccillo Hyundai of Greece! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000

Great service

Fast friendly done right the first time service ! Always professional. I had an issue with my vehicle not even a hyundai but they got me in and fixed up quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review, Ashley! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000

prompt service and good job

had a 2 oclock appt..for oil change & tire rotation . came about 5 minutes early. tookk me right away and I was in and out within ahalf hour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Edward, I'm glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Fuccillo Hyundai of Greece for your vehicle needs. Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000

It's good to be a repeat customer!

The simple exchanges between Salesperson and Manager, and me, resulting in a couple of good offers, one of which we took. I appreciate how much Fuccillo will accommodate me, as a repeat buyer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, thank you for the feedback! We are happy to hear of your positive experience at Fuccillo Hyundai Greece, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000

was great service

service was very good ,everything done when said would be done .only problem i have is receiving discounts for service after the fact so they are worthless.this may seem like no problem to you but believe me when i say i will not be dealing with huyndai again in future for our third carbecause this has happened two years in a row now

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service, good price, timely work

The Service Department gave me a great price, along with fast/quality service when i needed a synthetic oil change and inspection. They told me how long it would take, how much it would cost, and there were no surprises. All the people that I dealt with (Todd, Dean,and Ashley) were friendly, honest, and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Steven - We appreciate you for letting others know about your experience at Fuccillo Hyundai Greece. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000