Skip to main content

Hyundai of New Port Richey

(8,058 reviews)
Visit Hyundai of New Port Richey
Sales hours: 11:00am to 7:00pm
Service hours: 10:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:30pm 11:00am–8:00pm
Tuesday 8:30am–8:30pm 6:00am–8:00pm
Wednesday 8:30am–8:30pm 6:00am–8:00pm
Thursday 8:30am–8:30pm 6:00am–8:00pm
Friday 8:30am–8:30pm 6:00am–8:00pm
Saturday 8:30am–8:30pm 8:00am–5:00pm
Sunday 11:00am–7:00pm 10:00am–4:00pm
2013 state dealer award
View 7 awards
2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 748-4757 (877) 748-4757
Used (877) 895-8660 (877) 895-8660
Service (866) 227-8288 (866) 227-8288

Reviews

(8,058 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of New Port Richey from DealerRater.

Want to share your experience with this dealership?

Write a review

Lease

Sales representative was very helpful. They had a large selection and was able to give me exactly what I was loooking for.i would recommend this dealership. Ask for Gay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Personal and Friendly

Appointments are easy to make. I have had Roy Landis from day 1 and prefer to deal with the same employee for every visit. He is very courteous, very thorough, friendly and knowledgeable. They do a good job and everything works like clockwork. What can I say.............they are the best!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

pick up and delivery very good on the exact time

The service having car picked up from home and returned clean is a must!! Car is washed and delivered back on time. This is my 4th Genesis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always great service

Everyone here is professional and they go above and beyond to make sure your needs are met. Can’t say enough good things about their service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top Rated Service

Just another great experience with Hyundai NPR! I’m on my 3rd Hyundai and getting ready for another one in the next few weeks. I travel 30minutes just to get my car serviced. I have been going to Hyundai NPR since 2010 and no plan on stopping :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Pleasant experience professionals all around

had an appointment was taken care of in a timely manner professional got my car cleaned they didn't mess it up while driving it in the inside just great professional work all around

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

terrible

Have been having trouble with allignment for years. kept being told was within specs. pulled hard to the right. Took to another mechanic and was out of alignment. Drives beautifully now. Also was told by other mechanic that the adjustment nuts had not been touched from the night before at hyundai! Dust/dirt still on nuts! More than happy to receive my addition cost to have aligned. Hyundai reached at to me immediately and promised a reimbursement check for the addition alignment. Pleased with final result.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change and tire rotation

I like the service department but it shouldn’t take over an hour and a half for and oil change. It takes 50 minutes to get there and 50 minutes back. Thats half a day (3 hours and 10 minutes) spent

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil change and Fluids.

Mary is the best advisor and I 100% trust her with my vehicle. My Sonata is 12 years old and still going strong. The quality of service is unmatchable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing job

I had Michael help me and my brother to get a car and it was honestly an amazing experience I couldnt have asked for a better sales person, I am completely grateful that he was able to help me get into a brand new car. Michael was super friendly and outgoing, I am definitely going to recommend him to everyone I know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.