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Hyundai of New Port Richey

(8,054 reviews)
Visit Hyundai of New Port Richey
Sales hours: 8:30am to 8:30pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–8:30pm 11:00am–8:00pm
Tuesday 8:30am–8:30pm 6:00am–8:00pm
Wednesday 8:30am–8:30pm 6:00am–8:00pm
Thursday 8:30am–8:30pm 6:00am–8:00pm
Friday 8:30am–8:30pm 6:00am–8:00pm
Saturday 8:30am–8:30pm 8:00am–5:00pm
Sunday 11:00am–7:00pm 10:00am–4:00pm
2013 state dealer award
View 7 awards
2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 748-4757 (877) 748-4757
Used (877) 895-8660 (877) 895-8660
Service (866) 227-8288 (866) 227-8288

Reviews

(8,054 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of New Port Richey from DealerRater.

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purchased 2013 elantra.

Dealt with Earl at the used car facility. The car had a small gouge in the front bumper when we bought it. It also had only one key. Earl insured us that they would make the very small repair and furnish a second key. True to his word, Earl provided us a free loaner car a week later, and the repair looked perfect. They also provided the second key, and even washed the car prior to us picking it up. I found this to be top notch, honest service. I would definitely do business here again. Thanks to Jeff in service also, for being so quick when we picked up the car. In a word, I am impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words about our dealership and especially Earl. We are so lucky to have him on our team and it means a lot that you pointed out how great it is to work with him. We strive for 100% customer satisfaction so if there is anything you need in the future please don't hesitate to reach out to Earl or our management team. Thanks again =)

Excellent salesperson, great inventory, detailed test...

Excellent salesperson, great inventory, detailed test drive, staff cooperation, and quick out the door experience. Would recommend this salesperson as well as the dealership very highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was my first time purchasing a vehicle under my...

This was my first time purchasing a vehicle under my name. I enjoyed every minute of my experience. The staff was very welcoming. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Got everything I wanted, color, model, financing, and the...

Got everything I wanted, color, model, financing, and the options. Jenna listened and took care of everything. No pressure. I love the car and the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jeena was very helpful in the selection and explaining...

Jeena was very helpful in the selection and explaining options on car purchased. Very enjoyable experience. Felt like I was sitting and chatting with a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent fleet of cars and exceptional choice, Modern...

Excellent fleet of cars and exceptional choice, Modern free of pressure environment with super friendly and knowledgeable sales staff. We have bought several cars from this dealership and won't hesitate to go back and/or recommend it to other folks. Twice we have worked with Shane and had a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Scott was very patient and worked very hard to ensure...

Scott was very patient and worked very hard to ensure that I left with the car that I really wanted. He was easy to talk to and asked a lot of good questions.I would definitely come back to buy another car from this dealership and Scott.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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salesman Felix Nieves

Felix was extremely helpful and very knowledgable, it was a pleasure to have him as our sale person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words about Felix and for your business. It really means a lot to everyone here at Hyundai of New Port Richey.

My experience did not result in a sale, but I was very...

My experience did not result in a sale, but I was very happy with all the help and time Felix Nieves put into trying his best to meet my criteria for financing. I will be back when I am in a better position to purchase an Accent hatch-back within my financial criteria, thanks to Felix.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Scott made what could have been a tortuous experience an...

Scott made what could have been a tortuous experience an awesome! The whole staff was very friendly and helpful! I will be recommending Scott and Hyundai of New Port Richey to friends as well upon returning when it's time for another vehicle! Thanks again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.