Reviews
purchased 2013 elantra.
Dealt with Earl at the used car facility. The car had a small gouge in the front bumper when we bought it. It also had only one key. Earl insured us that they would make the very small repair and furnish a second key. True to his word, Earl provided us a free loaner car a week later, and the repair looked perfect. They also provided the second key, and even washed the car prior to us picking it up. I found this to be top notch, honest service. I would definitely do business here again. Thanks to Jeff in service also, for being so quick when we picked up the car. In a word, I am impressed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words about our dealership and especially Earl. We are so lucky to have him on our team and it means a lot that you pointed out how great it is to work with him. We strive for 100% customer satisfaction so if there is anything you need in the future please don't hesitate to reach out to Earl or our management team. Thanks again =)
Excellent salesperson, great inventory, detailed test...
Excellent salesperson, great inventory, detailed test drive, staff cooperation, and quick out the door experience. Would recommend this salesperson as well as the dealership very highly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my first time purchasing a vehicle under my...
This was my first time purchasing a vehicle under my name. I enjoyed every minute of my experience. The staff was very welcoming. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Got everything I wanted, color, model, financing, and the...
Got everything I wanted, color, model, financing, and the options. Jenna listened and took care of everything. No pressure. I love the car and the experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeena was very helpful in the selection and explaining...
Jeena was very helpful in the selection and explaining options on car purchased. Very enjoyable experience. Felt like I was sitting and chatting with a friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent fleet of cars and exceptional choice, Modern...
Excellent fleet of cars and exceptional choice, Modern free of pressure environment with super friendly and knowledgeable sales staff. We have bought several cars from this dealership and won't hesitate to go back and/or recommend it to other folks. Twice we have worked with Shane and had a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scott was very patient and worked very hard to ensure...
Scott was very patient and worked very hard to ensure that I left with the car that I really wanted. He was easy to talk to and asked a lot of good questions.I would definitely come back to buy another car from this dealership and Scott.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
salesman Felix Nieves
Felix was extremely helpful and very knowledgable, it was a pleasure to have him as our sale person.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words about Felix and for your business. It really means a lot to everyone here at Hyundai of New Port Richey.
My experience did not result in a sale, but I was very...
My experience did not result in a sale, but I was very happy with all the help and time Felix Nieves put into trying his best to meet my criteria for financing. I will be back when I am in a better position to purchase an Accent hatch-back within my financial criteria, thanks to Felix.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scott made what could have been a tortuous experience an...
Scott made what could have been a tortuous experience an awesome! The whole staff was very friendly and helpful! I will be recommending Scott and Hyundai of New Port Richey to friends as well upon returning when it's time for another vehicle! Thanks again!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car