Reviews
I was seen by Denise Vinson.
I was seen by Denise Vinson. Who has really been a great person to work with. Whe is professional, courteous, very personal and friendly. She makes sure that the service she offers is excellent. Will always come here for car service Thanks to how Denise and the other staff make me feel.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your excellent review! Our guests' satisfaction is our utmost priority, and we are glad that Denise provided you with top-notch service. We look forward to continue providing you with our best care in your visits to come!
Ashley Jenkins did a fantastic job of explaining what
Ashley Jenkins did a fantastic job of explaining what needed to be performed on my vehicle. The cost associated, and she even called me multiple times to make sure I was OK with them needing to keep my vehicle another day. I highly recommend her and the company. Being in sales, I deal with a lot of people on a daily basis, and I wish I could deal with her all day long. Her personality, patience, and work ethic will make her an excellent asset for honda.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tyler, Thank you for your 5-star rating! We are so glad that Ashley provided you with thorough and efficient service. Our guests' safety and satisfaction are our utmost priorities and she will be honored to hear of your kind words. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.
I have gotten my cars from Spitzer Honda since 2016.
I have gotten my cars from Spitzer Honda since 2016. Craig Manning is the most trustworthy salesman I’ve ever worked with and that is why I keep coming back when it’s time to get a new vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ciera, thank you for your wonderful review! We are honored by your continued business, and we are glad that Craig provided you with 5-star service. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!
Ashley Jenkins was so very understanding and fast about
Ashley Jenkins was so very understanding and fast about getting my tire service done really needed that kind of service after what happen in the first-place great job keep up the good work
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us. We are so glad that Ashley got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.
Great customer service, Denise is always helpful amd has
Great customer service, Denise is always helpful amd has knowledge on my repairs and service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kris, thank you for your 5-star rating! We are happy to hear that Denise consistently provides you with the quality care that you deserve. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!
Had recent service visit with Spitzer Honda for a problem
Had recent service visit with Spitzer Honda for a problem with my Civic. They were able to accommodate me immediately without having to schedule days later. My issue turned out to be a bad AC compressor and it needed to be replaced. Not a simple job. They could obtain the new parts and installed on the same day. Only issue I have with the dealer and service department and this is a ongoing one. For some reason they keep forgetting to reset the vehicle maintenance screen. Forcing me to return to get that reset. For some reason they can never remember to set the tire or oil change / screens on the vehicle. I guess no one seems to check before the vehicle keys are given back. They need to set a better service policy on this issue. The service Tech I worked with was Mr. Bailey Elliott he was excellent in his professional duties. Hope to work with him again in the future.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I have been a customer at Spitzer Honda/Rick Case for
I have been a customer at Spitzer Honda/Rick Case for over 30 years both sales and service the service advisor I always asked for Is Denise Vinson she is an asset to the dealer service department very knowledgeable, friendly and addresses all questions and concerns I may have about the service being done <
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hondafan, We are grateful for you leaving Denise this wonderful review! We are pleased to know that she was very knowledgeable, friendly and addressed all questions or concerns you may have about the service being done. We appreciate your continued business with us. We look forward to serving you again in the future when the time comes.
Denise Vinson provided exceptional customer service.
Denise Vinson provided exceptional customer service. She was very professional, thorough, and persistent with helping me take of everything I needed to. She was very knowledgeable, understanding, and patient when it came to all my questions! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dre, Providing exceptional service is so important to us here at Spitzer Honda Euclid and we are glad that Denise's efforts could meet your satisfaction! We are thrilled to know that she was very knowledgeable, understanding and patient. We wish you safe travels until we meet again!
Denise Vinson was very helpful!
Denise Vinson was very helpful! She made me feel comfortable and helped me with all my inquiries as well as making sure I received great service for my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for leaving Denise this spectacular review! We are delighted to know that she was very helpful, made you feel comfortable and provided you with great service. If there is ever anything more that we may help you with please do not hesitate to let us know.
Denise Vinson has served me at this Dealership since The
Denise Vinson has served me at this Dealership since The Rick Case days and she is the best service advisor..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, We are grateful for you leaving Denise this stunning review! We are pleased to know that she is the best. Please drive safely and do not hesitate to let us know how we may be of further service to you.