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Spitzer Honda Euclid

(417 reviews)
Visit Spitzer Honda Euclid
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–2:00pm
Sunday 10:00am–4:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (216) 455-5510 (216) 455-5510
Used (216) 279-8000 (216) 279-8000
Service (216) 279-4012 (216) 279-4012

Reviews

(417 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer Honda Euclid from DealerRater.

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Stopped into Spitzer Honda by recommendation from a

Stopped into Spitzer Honda by recommendation from a friend who had purchased three cars with them. Sara Mauser came highly recommended and she did not disappoint during this visit. I was a little anxious when I found out that Sara had been promoted but that anxiety soon subsided when she introduced my son and I to James Harris. Sara remained very involved in our deal while allowing James space and most importantly time to make sure that we found the perfect vehicle for our family. James was patient as he explained each feature and it felt as if he genuinely cared about us, not just the sale. While waiting for finance, James gave us a tour of the dealership and introduced us to Mark Helmick, the service manager. Mark cracked a few jokes and really made me feel comfortable with the idea of sending my son in for service on his own. I will be referring Spitzer Honda to all of my family, friends and coworkers. Thank you for the exceptional service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

April, it is truly an honor to know you were encouraged to give us a shot for your son's new car by your friend and our newly promoted Sales Manager Sara ensured your experience was the utmost deserving with the great assistance from James! Thank you for your kind recommendations to your family, friends and coworkers as well. We at Spitzer Honda Euclid congratulate you and your family and wish joy and safety in all your travels!

The team at Spitzer Honda were amazing and extremely easy

The team at Spitzer Honda were amazing and extremely easy to work with. Melissa, Zade, and Gary Zdesar made the process very smooth and quick. Will be looking at Spitzer when buying a vehicle in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Sean, we are quite delighted to know our experts Melissa, Zade and Gary made the process for your new purchase very smooth and deserving of your recommendation for others to visit Spitzer Honda Euclid as well! We enjoyed making your experience worth mentioning and your return in the future. We congratulate you and wish safest of travels in your new car until we see yo u again!

Amazing service !

Amazing service ! Craig was very helpful and was able to help me get into a car i love !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Diamond, your trust in us for your safety and comfort on the road are incredibly important to us and we are honored to know Craig found you the car you love! From all of Spitzer team we congratulate you and thank you for your recommendation. Please enjoy your new car in safety!

Denise Venson it is always a pleasure to see her happy

Denise Venson it is always a pleasure to see her happy and welcoming face.love her. Never let her go 🙂

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Michelle, it is truly our honor that you love receiving assistance from our great Denise at Spitzer Honda Euclid! Congratulations and thank you for your recommendations for others to visit our store. We wish you safety in all your travels in your new car!

The staff are always warm and friendly.

The staff are always warm and friendly. I feel like I'm part of the Honda's family.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are super thrilled that our experts were warm and friendly during your recent service at Spitzer Honda Euclid! Thank you for your recommendation and on behalf of The Spitzer Family, we give you a big welcome to the family!

Excellent service and very friendly atmosphere.

Excellent service and very friendly atmosphere. Javien Underwood’s courteous and polite demeanor topped off this experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ngmcintyre, thank you for your positive review on your recent visit with us at Spitzer Honda Euclid! It is truly a delight that Javien was courteous and polite during his assistance to you. Please enjoy your travels in safety with your Honda!

Great experience!

Great experience! Great dealership! James Harris was great to work with - and would drive back to the east side (from west side) to have his help again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rachel, it is truly a great day to know that James and the team provided an utmost deserving experience purchasing your new vehicle from us at Spitzer Honda Euclid! We thank you for your recommendation as we continue to give our best to our guests. Congratulations and we wish you safest of all your travels!

James was a great help as usual!

James was a great help as usual! All my questions were addressed in detail. I will continue to return to this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Jameel, we are so thrilled about your loyalty to our excellent service along with enjoying the great help of James thoroughly answering all your questions! Your recommendation goes a long way and we wish your safety in all your travels until next time!

Denise Vinson was great.

Denise Vinson was great. She handled everything quickly and professionally. We even had a few laughs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is truly our delight that your recent visit to our service center with Denise and her efficient professionalism included some laughs! We thank you for sharing your awesome experience as well as your recommendation for others to work with us. Enjoy the open road in your Honda!

I had a good experience during my recent visit.

I had a good experience during my recent visit. The service advisor, Denise was able to fit me in for an oil change at the last minute. I really appreciate the courtesy and prompt service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Providing courteous and prompt service is so important to us here at Spitzer Honda Euclid and we are glad that Denise's efforts could meet your satisfaction! We are thrilled to know that she made your experience good. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.