Reviews
Chris was helpful and informative but I’m in need of
Chris was helpful and informative but I’m in need of warranty info for brakes and tires
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad Chris was helpful. For warranty info on brakes and tires, please give us a call and we’ll be happy to assist you right away.
My wait time for an oil , filter changes, and inspection
My wait time for an oil , filter changes, and inspection was over 2 hours. Definitely Unacceptable My service rep was nice. he said my truck was done and the tech was finishing up my paperwork and would be right out. The rep was helping a customer at that time. I went back to the waiting area. A half hour later, i went back to check the status of my truck. The rep was with the same customer but apparently I fell by the wayside. He asked another rep to get me checked out. I’m glad to see the rep working to solve the customer’s problem, but for me to have to wait that extra half hour is unacceptable
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest feedback and your 4-star rating. We sincerely apologize for the extended wait time and the oversight during your visit. While we're glad you found your service rep to be kind and helpful, your time is valuable, and we understand your frustration. We’ll be sure to address this internally to improve communication and efficiency moving forward. Please don’t hesitate to reach out if you'd like to discuss this further—we appreciate the opportunity to do better.
Tim was great!
Tim was great! Super nice over the phone! Gave me options for bringing in my car! Prompt service when I entered! Can't say enough! Thank you so much!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the amazing review! We’re thrilled to hear Tim provided such great service and made your visit smooth and easy. We’ll be sure to pass along your kind words!
Joe was very friendly and helpful.
Joe was very friendly and helpful. I ran into the technician who was able to fix my car, he was also very friendly and caring. Comfortable waiting area. .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad Joe and the technician made your visit a positive one, and that you were comfortable while you waited. We appreciate your support!
Very easy to work with and very accommodating.
Very easy to work with and very accommodating. Took the time to understand what I wanted and to answer all questions at all stages of the sale through delivery. Did not even think about going elsewhere, but I've been doing business there for years, back when it was Lannan Chevy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and trust over the years! We're so glad to hear your experience was smooth and accommodating from start to finish. It’s always a pleasure working with you!
. Everyone is great. Service is fast and no problems Keep
. Everyone is great. Service is fast and no problems Keep up the good work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're glad to hear everything went smoothly. We'll definitely keep up the good work!
Quick turnaround time-helped us out very quickly and
Quick turnaround time-helped us out very quickly and efficiently-appreciate the timeliness - nice job
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're glad we could assist you quickly and efficiently—your appreciation means a lot!
Warm and welcoming - informed and knowledgeable- a good
Warm and welcoming - informed and knowledgeable- a good buying experience! A pleasure deal with
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We’re so happy to hear you had a warm and positive buying experience with us. We appreciate your support!
Service was done as scheduled and I was kept informed as
Service was done as scheduled and I was kept informed as it progressed. Very satisfied
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad everything went smoothly and you felt informed throughout. We appreciate your business!
Unorganized.
Unorganized. Terrible experience No thank you. This was the worst experience for any service department, I have ever encountered
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Eric, we’re sorry to hear you feel that way, but this does not reflect the level of service we strive to provide at our dealership. Our team works hard to ensure every customer is treated with professionalism and respect, and we take claims like this seriously. We’d appreciate the opportunity to hear more about your experience and clarify any misunderstandings. Please give us a call at (781) 702-4988 so we can address this directly and work toward a resolution. Thank you.