Reviews
I had a 9:00 a.
I had a 9:00 a.m. appointment, and they kept the car overnight to fix the brakes. (They did get a Lyft to take me home and back) They did not adequately explain the alternating rust and shiny metal on the disk. They charged almost $200 for a software update in a brake module. When I called to ask about these, they never called back. I was surprised that the front and rear brakes totaled $1,697, but I didn't have time for a second opinion.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. While we’re glad we could provide Lyft transportation and complete the brake work thoroughly, we’re sorry to hear you felt communication was lacking. Our team always aims to explain repairs clearly and return follow-up calls promptly, and we regret if that didn’t happen in your case. The pricing reflects OEM parts and professional installation, but we understand concerns about cost and timing. If you'd like to discuss this further, we’d be happy to clarify—please feel free to give us a call at 781-702-4931. Thank you.
Courtesy prompt service.
Courtesy prompt service. Had oil change and service done in timely manner. Able to answer some of my unrelated service questions
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're glad to hear you received prompt, courteous service and that our team could assist with your questions. We appreciate your visit and hope to see you again soon!
They had my truck for 7 days to replace fuel pump.
They had my truck for 7 days to replace fuel pump. Told me it would be ready at the end of week.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about the delay and understand how frustrating that must have been. This isn’t the experience we aim to provide. We'd appreciate the chance to speak with you directly—please give us a call at 781-702-4931 so we can discuss what happened and work toward making it right. Thank you.
No pressure help and with great information.
No pressure help and with great information. Went through the purchase process with ease. Thanks Austin.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your support means a lot. We're happy you had a great visit!
This is the third car I bought there very happy with the
This is the third car I bought there very happy with the whole process and I’m sure I will be buying another one at sometime in the future
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate the kind words—thanks for choosing us!
Joe was great to deal with, very professional and
Joe was great to deal with, very professional and thorough, timely with status updates as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5-star review! We're thrilled to hear you had a great experience!
Very good.
Very good. Very responsive Very convenient location, pleasant office environment very nice courteous staff, Awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review!
Great attitude, no push , great experience, Austin was
Great attitude, no push , great experience, Austin was great. They took care of registration and plates.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share!
Over priced repairs.
Over priced repairs. Do not give price upfront. Over 600 dollars for transmission flush. Valvoline offers service for 260.00 dollars.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. We understand pricing is an important concern and want to clarify that our services are performed by trained technicians using manufacturer-approved parts and fluids. While we may not always be the lowest cost, we aim to provide top-quality service and long-term value. We appreciate your feedback and the opportunity to improve.
Professional, courteous, completed work in a timely
Professional, courteous, completed work in a timely manner. Would recommend them to anyone who needs work done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review!