Reviews
You guys are great, used to use Lowell but they don't
You guys are great, used to use Lowell but they don't communicate with their customers like you guys do. Keep up the good work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We're glad to hear our communication made a difference. We truly appreciate your support and look forward to seeing you again!
Great job very professional and very efficient.
Great job very professional and very efficient. Tim and Joe service writers great guys very friendly 👍
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad to hear Tim and Joe provided professional and efficient service. We'll be sure to share your kind words with them!
The person who took care of me and my care, Christopher,
The person who took care of me and my care, Christopher, was so kind and helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're glad Christopher took great care of you and your vehicle. We'll be sure to pass along your appreciation!
Austin was thoroughly informative and non-pressuring.
Austin was thoroughly informative and non-pressuring. I dreaded car buying but he made the process more enjoyable. He also made an effort to accommodate my asking price. After the purchase, he continued to put care into responding to all of my needs and questions. The manager was equally as helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We're so glad Austin and the manager made your car-buying experience smooth and enjoyable. We appreciate your trust and hope you love your new vehicle!
Great experience with Nucar Woburn , from sales (Austin)
Great experience with Nucar Woburn , from sales (Austin) to finance and registration. Good people and no pressure attitude. Would buy from them again. Greg PD
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Greg! We're thrilled to hear that you had such a great experience with Nucar Chevrolet of Woburn. It's wonderful to know that Austin and our team made your purchase smooth and enjoyable. We look forward to assisting you again in the future! Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com
Chris was helpful and informative but I’m in need of
Chris was helpful and informative but I’m in need of warranty info for brakes and tires
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad Chris was helpful. For warranty info on brakes and tires, please give us a call and we’ll be happy to assist you right away.
My wait time for an oil , filter changes, and inspection
My wait time for an oil , filter changes, and inspection was over 2 hours. Definitely Unacceptable My service rep was nice. he said my truck was done and the tech was finishing up my paperwork and would be right out. The rep was helping a customer at that time. I went back to the waiting area. A half hour later, i went back to check the status of my truck. The rep was with the same customer but apparently I fell by the wayside. He asked another rep to get me checked out. I’m glad to see the rep working to solve the customer’s problem, but for me to have to wait that extra half hour is unacceptable
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest feedback and your 4-star rating. We sincerely apologize for the extended wait time and the oversight during your visit. While we're glad you found your service rep to be kind and helpful, your time is valuable, and we understand your frustration. We’ll be sure to address this internally to improve communication and efficiency moving forward. Please don’t hesitate to reach out if you'd like to discuss this further—we appreciate the opportunity to do better.
Tim was great!
Tim was great! Super nice over the phone! Gave me options for bringing in my car! Prompt service when I entered! Can't say enough! Thank you so much!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the amazing review! We’re thrilled to hear Tim provided such great service and made your visit smooth and easy. We’ll be sure to pass along your kind words!
Joe was very friendly and helpful.
Joe was very friendly and helpful. I ran into the technician who was able to fix my car, he was also very friendly and caring. Comfortable waiting area. .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad Joe and the technician made your visit a positive one, and that you were comfortable while you waited. We appreciate your support!
Very easy to work with and very accommodating.
Very easy to work with and very accommodating. Took the time to understand what I wanted and to answer all questions at all stages of the sale through delivery. Did not even think about going elsewhere, but I've been doing business there for years, back when it was Lannan Chevy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and trust over the years! We're so glad to hear your experience was smooth and accommodating from start to finish. It’s always a pleasure working with you!