Reviews
Very bad service they couldn't give me an answer about
Very bad service they couldn't give me an answer about what's happening with my car and I bought a new car, a very bad service
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear you feel this way, but we’d like to better understand what happened. Our team always aims to keep customers informed, so if there was a breakdown in communication, we want to make it right. Please give us a call at 781-702-4931 so we can look into the details and address your concerns directly. Thank you.
Everything from making the appointment to checking in and
Everything from making the appointment to checking in and driving away was easy. The service department was friendly and welcoming.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're so glad to hear everything went smoothly and that our service team made you feel welcome. We appreciate your visit!
They were professional, knowledgeable, courteous and
They were professional, knowledgeable, courteous and reliable. the service dept is great always very good to me
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're glad to hear you've had such positive experiences with our service team—they truly appreciate your support!
Excellent customer service excellent feedback from the
Excellent customer service excellent feedback from the service guys and great communication with the mechanic
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're happy to hear you had excellent service and clear communication throughout. We appreciate your support!
Scheduling an appointment was easy, service department
Scheduling an appointment was easy, service department technician was friendly and helpful, car was ready when I needed it back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re glad to hear the process was smooth and that our team took good care of you. We appreciate your support!
Extremely misled about their rental reimbursement
Extremely misled about their rental reimbursement procedures very very unhappy Would not recommend to a friend
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for any inconvenience, we are working with GM on this as you were in a rental prior to the vehicle coming to our dealership from another. Best Regards Bill Recko Service Director
After getting frustrated at a different dealership a few
After getting frustrated at a different dealership a few friends told me to try Woburn. Bill in the service department at Woburn was awesome, followed up with me during the entire process. He also understood that my truck is for work and tried his best to expedite the repairs. I would highly recommend Woburn. Customer service was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re glad Bill and the Woburn team were able to turn things around and get you back on the road quickly. We appreciate the recommendation!
Great job by Greg and Kyle to get me into my new 2025
Great job by Greg and Kyle to get me into my new 2025 Equinox at an affordable price. Looking forward to driving it for a few years. Thanks, Mark
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Mark! We're so glad Greg and Kyle could help you get into your new 2025 Equinox at a great price. Enjoy your new ride, and let us know if we can help with anything in the future!
Logan was a great sales person very professional Tony was
Logan was a great sales person very professional Tony was an amazing Sales manager that has continued to help me after the sale and the financial manager got me a great rate in a difficult market!! I am a very difficult person to please I like what I like and don’t want to comprise when it comes to my truck!! With that being said NUCAR stepped up and got me what I wanted Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great review! We're thrilled that Logan, Tony, and our finance team went above and beyond to get you exactly what you wanted. It means a lot to us that we could meet your high standards. Enjoy your new truck, and we appreciate your business!
Lannan in Woburn is the only Dealership that I'll go to,
Lannan in Woburn is the only Dealership that I'll go to, Over the years I have bought many vehicles from Lannan.
- Customer service —
- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful review! Your feedback means so much to our team!