Reviews
Write a reviewFriendly and clear communication
Had work done due to minor recall notice, no big deal, and no cost to me. Having just bought my Audi pre-owned had a lot of questions including getting info on any previous maintenance performed before I bought it. They were very helpful all around, would recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car well taken care of
Maintenence Service was great. Customer service friendly. Overall very happy with how they took care of my Q5 . However the loaner situation was a bit confusing. So I hope I can have an Audi loaner next time instead of an outside loaner even though Audi pays for the rental. That's what I called 'confusion'.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cooler issue
I like the way they valued their clients. They really can help and the staffs were accommodating and easy to deal with with no pressure.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ease of doing business
This dealership made purchasing a vehicle a breeze. The process was fast, easy and efficient. I would definitely consider buying another vehicle from them in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Unknown
Excellent service advisors and service center. In and out fast. Super clean COVID precautions in place. Advisor kept me updated as progress on vehicle was made. All in all excellent experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul h heckler Car needed 30k mike service and a
Every member of the staff treated me with respect and the utmost courtesy From the time I arrived to setting up a loaner vehicle everyone provided me first class service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Overpriced service
Overpriced service. Took my car with a broken AC and they charged me $175 to tell me it was broken. They quoted $2700 to fix the AC, $700 to change the windshield wipers, and $300 to replace one headlight. I am sure there are a lot of idiots willing to pay those prices. Not me. Never again to that dealer.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service for scheduled maintenance!
Checked in for my service appointment at 7am when they opened and they were ready to take my info and service my Audi 6. I was able to get a rental car as well. They texted me in the afternoon when my car was ready to be picked up. Fast and efficient service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Smog Check
Needed a smog check on my A5, other places were having issues with the computer. MV Audi took car of it and got me going again. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Crystal
Great customer service. Car was ready when they promised. First rate facility and service rep was very courteous and friendly. I have done business with MV Audi for over 10 years
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
10 years! That is so amazing to hear! Thank you for taking the time to share this incredible review! We appreciate your loyalty to our dealership and happy to have you a part of our Audi MV family.Please let us know how we may be of further assistance to you in the future!