Reviews
My car was scheduled to be towed on a Monday and when the...
My car was scheduled to be towed on a Monday and when the tow did not arrive, I called and the representative laughed. They came the next day but took over 2 weeks to receive the quote for my vehicle’s damages. First, I was told the damage wasn’t much but the suspension needed to be checked before I received a final quote, which I totally understand. A week after my car was picked up I had to call everyday and kept getting the run around for why my car assessment wasn’t finalized. I was told I would be called back in 15 mins but that didn’t happen. I called back an hour later and the representative wasn’t available. My car had still not been checked but was told my car would be checked first thing the next day (Friday morning). When I called Friday afternoon, my car still hadn’t been checked. I got a call at the end of the business day saying tires needed to be ordered for my car to be assessed and they wouldn’t arrive until the following Monday. That Monday I called again and was finally told the final assessment of my car.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear of the poor performance and service you received at the Bradshaw collision center .We want all of our customers to get the 5 star experience .Please allow us to correct any issues you may have with our collision center.If you will call Ralph Fowler our manager at 879-3536 he would be more than happy to assist you .Again thank you for your feed back. It will allow us to improve going forward.
Friendly staff knowledgeable staff! I enjoyed my...
Friendly staff knowledgeable staff! I enjoyed my experience with Bradshaw Chevrolet. I will come back again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about our team!
GREAT SERVICE!!! Very friendly and Bradshaw make you feel...
GREAT SERVICE!!! Very friendly and Bradshaw make you feel like they really appreciate your business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words and this wonderful review!
Terry took great Cate with us. We appreciated his...
Terry took great Cate with us. We appreciated his diligence. He has a great touch with his customers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for choosing Bradshaw Automotive and we hope to see you again!
Always a pleasure to deal with Bradshaw and Terry...
Always a pleasure to deal with Bradshaw and Terry Kitchens. I always recommend Bradshaw and have complete trust that they won't recommend a service that I don't need. Thanks for the great service, Terry!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We are happy to hear that Terry helps in providing you with a great experience with us! We appreciate your continued loyalty and look forward to seeing you next time!
Very friendly staff. They were extremely helpful and...
Very friendly staff. They were extremely helpful and knowledgeable, willing to answer any and all questions I had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate your kind words and hope to see you again in the future!
Excellent service. The best! Courteous & quick & brought...
Excellent service. The best! Courteous & quick & brought my car back sparkling like new. Service rep was wonderful b
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We are happy to hear about your experience and look forward to seeing you next time!
Good experience. Staff was friendly and very helpful ....
Good experience. Staff was friendly and very helpful . The work done quickly and everything was explained in detail. Reasonable price, I’ll definitely be back!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate it, Ben! We are happy to hear about your experience and look forward to seeing you in the future!
Great Job, it was a religious experience. Had me in and...
Great Job, it was a religious experience. Had me in and out in record time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, John! That is what we strive for! See you next time!
Shawn did an excellent job of listening to my issues with...
Shawn did an excellent job of listening to my issues with my 2017 Buick Enclave. He was very courteous and patient with me considering my hearing challenges. I will be contacting Shawn for any of my Buick needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the feedback! We are happy to hear the compliments about Shawn as he is a great asset to our team!