Bradshaw Automotive - Delivery from Greer, SC (for Atlanta, GA)

Extremely disappointed over my past 2 visits. Primarily is POOR communication. Call, wait a couple of hours for return call for status updates. Last visit had a confirmed appt for 2 PM. Received call in AM, after dropping off after hours that diagnostics would be 1-2 days. Then received update after 24 hrs that radio needed to be "reprogrammed" for X amount of dollars. We OK'ed that, 24 hrs later, after being told technician tried that radio and something else needed to be replaced. We were told we were responsible for the diag fee AND then labor for a FAILED reprogramming. Thankfully I had a discussion with the advisor about the programming PRIOR to authorizing it. As in why would I be responsible for something that didn't work, and he was confident in the tech and what was recommended. Also, tech had "recommended" alignment, oil change and air filter change. Alignment was checked this weekend and was "in spec" Oil change still has 2000 miles to go per sticker Air filter has date and milage written on it it was replaced (Dec 2020 and about 4000 miles ago). At this point based on 2 poor visits that I probably will shift to 2 other servicing dealers in the area. I also doubt that I will utilizing the sales department as well, even though we have personally purchased 2 or 3 from here, and family based on OUR recommendations have purchased at least 5.

Great sales staff that openly answered all my questions. The sales staff efficiently stepped us through the transaction process. We are very satisfied with our purchase.

Bradshaw had the best selection of any dealer in Greenville Spartanburg area an sales people were awesome I spent 5-6 hours looking an driving trucks an cars an ended up buying both struck an SUV because of price an sales people being so good an helpful with what I was looking to buy

Very courteous and professional. The service department staff were very friendly and knowledgeable. I would recommend them to anyone who needs service work done. They always have answers to any question I might have.

Very courteous and professional service. I came for the oil change. The technician has found a nail in a tire. It has been my pleasant and rewarding experience. My service advisor Timothy Layton is not listed in the Service Dept drop list.

Started process online finished up at the dealership all in one day. Thank you Justin Williams And Earnest Jones for making my day a great one and servicing my needs. Keep up the great work Bradshaw team.

The Team was awesome! They got us right in and done within 4 days. They kept us updated throughout the process. Thank you so much!

Friendly and courteous service. The amount of time it took for the work to be completed was reasonable. Work not scheduled but recommended was discussed first.

Everyone at the dealership is so professional. The receptionist was very kind when making the appointment all the way to Howard Bush the mechanic. Very thorough. Thank you for always giving 100%.

My. Service was quick and everyone was very friendly the device consultant Clay was really helpful and courteous. I always go to this dear ship and have gotten great service.