Reviews
Satisfied
Mike Harley super sales guy followed thru on everything and a very personalable guy. I would recommend him to anyone. I will recommend him to my friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience! Very easy.
I needed service for my Cadillac. The process was extremely easy and everyone was friendly. My car needed to remain there all day, but the team ensured I had a shuttle ride back to my home. Howard kept me informed throughout the day on the progress, and when I returned to pick up my vehicle it was waiting and ready for me. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service
My man Chris Gray is great to work with! Always gets things done pretty quick when needed. His customer service skills are great! Takes his work seriously and professionally!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales and Service
Dylan was great when we bought our new AT4! He knows more about the options and how they work than any other dealer from Greenville to Hickory. His experience from working in the service department has made him a very valuable salesman. When we had an issue with our new Truck Eric stepped in and took care of us. They're both GREAT!!! and I'm pretty tough to please. Chuck
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A lengthy experience
The dealership is very clean and people polite. I was not informed that servicing my vehicle would be a minimum of 4 hours and actually took until the next day to return the vehicle to me. Luckily I was not inconvenienced otherwise I would have needed a loaner vehicle. As it was the previous dealership in woodruff had fixed the problem but were concerned of their work. The Bradshaw technician took a quick look at the vehicle and determined there was no problem even after the truck spent the evening at the dealership. The technician made little of the problem I had on a trip where I repeatedly had to forcefully SLAM the doors to keep them shut without warning lights going off.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent
Customer Service was excellent..all questions were answered, ..Large selection of vehicles to choose from, The used car we tested was very clean but after driving the new car was what we decided to purchase...very friendly and very knowledgeable employees...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2017 Silverado service
Terry Kitchens was great. Took care of any issues. He also worked with my warranty company to cover parts and labor. Communicated diagnostics from technicians to me. My truck needed some maintenance work done and Terry made it easy with his recommendations to keep my truck on the road with no issues. Thanks Terry, I appreciated your help and ease of doing business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall Work
Howard did a great job with this appointment. Kept me updated on parts and even scheduled shuttle service for me. Had my truck washed upon my arrival for pickup.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New Car Purchase
Great service. Tyler did a great job taking us through the process of buying my wife a new vehicle. We were very pleased with the experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service department
The service process was very simple and they get you in and out in a quick and professional manner. No headaches just in and out with quality work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair