Reviews
Used Car
Don Abney and Ed from financing are who I worked with and they were fantastic. They made sure that I understood everything going into the sell and what exactly I was purchasing. Wonderful service from both gentlemen.
WOW what a smooth visit
I was in and out in a prompt manner. Cindy was very professional and told me what I needed and what to expect on my next visit. Need more like her.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best of a bad situation
We have been having our 2008 Yukon XL serviced at Bradshaw GMC , with Zack, for almost 4 years (Although we bought it at another GMC dealership, we quickly moved to here for the service department, so nice, clean and helpful). Service has been great, although can be pricey when you have a 165k+ mileage vehicle (so many dang sensors in anYukon Denali!). Well, unfortunately, the first mechanical issue we had was the oil pump had been slowly failing (and didn’t throw a code that would stay to be read) leading to no oil in the bottom of the engine and metal shavings in the oil. Worse case scenario- engine damage. Zack was great, honest about the situation and our repair options and that basically we wouldn’t know about engine damage until the oil pump was repaired. (All of this while we were out of town). Zack did all the leg work in finding what we could get for trade in, oil pump repair estimate, possible engine repair/replacement numbers. Ultimately we decided it was time to trade our Yukon in for a “new” used vehicle. Zack set us up with Tom. Tom was fantastic too! He let us test drive several cars (Like 6,with our full crew of 5) spanning the entire price range we were looking for ($15-$19k). Tom helped us weigh the pros and cons of each (size, mileage, cost) and got us all taken care of in less than 4 hours (we did pay cash, so that makes the financing part quicker). On top of all that, Tom is already solving a problem none of us had noticed till I was driving home- 2 small chips in the windshield. I called him first thing the next morning and he got it replaced the next day. (This is on a used car too, mind you..the pre owned department treats you the same as they would if you bought a brand new car). So very thankful for Zack and Tom at Bradshaw for making the best of a bad situation (broken Yukon) turning it into positive experience (excellent customer service) and taking home a sweet “new to us” car (2018 Dodge Grand Caravan). We look forward to continuing our service relationship with Zack and Tom and I’ll be referring them both to any friends that need a service or a new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellant Service
Excellent service, very knowledge of my repairs and kept me posted with Text messages on the process of my repairs. Checking in and out was fast, no waiting
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always helpful.
Bought my car 5 years ago and have had great service at this location ever since. I'll probably buy my next car here too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Howard Bush
I came to your dealership as a result of another dealership failing to properly diagnose my car after they had it 3 different times each over night stays. From the minute I met Howard I knew I was in the right hands. He was thorough, walked me through my warranty, previous work completed, work needed, and recommendations. Pro-active communication, not once did I need to follow up with him. I knew exactly what was going on with my car every step of the way and their were no surprises when it was time to pay the bill. Accountability, Collaboration, Professionalism, Business Acumen - all were spot on. You have won a Customer a for life because of Howard and the techs that worked on my car. I can not thank you enough! #RockStar service. All around above par / superior service. You exceed my expectations. Special shout out to the techs who worked on my car and were able to properly diagnose the issue within hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sierra Denali 6.2L V8
I had a fantastic experience in purchasing my first truck. Mike Harley was always responsive and helpful. I’d certainly recommend Bradshaw to friends. Looking forward to having fun with my beast of a truck!{
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful
Great experience. First time there. Joe was so helpful and honest.with us. We are enjoying the Equinox. Love it.Mike was helpful on Fri night, but was busy Sat. when we arrived .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Dave R. Was extremely knowledgeable and helpful with my Corvette.He made sure all work was completed on time. I also spoke with the Tech who performed the work. Great experience!!! Gene Groves
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional service
The service was great. The internet sales lady Diserae paired me with an excellent salesperson Mr Mosely. Everyone was a pleasure to work with. Mr Ernest Jones completed my financing very thoroughly from beginning to end. Thanks everyone for my 2018 Z51 CORVETTE :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car