Reviews
Tire Rotation
Had appointment to have my tires rotated. Upon arriving at the dealership I was notified that my vehicle had a recall notice for a computer update and if I had the time they would be more than happy to go ahead and do it. Service Writer explained everything very well. This is my second vehicle from this dealership and I am very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
Wofford was wonderful to work with. Great experience buying this car. Will definitely recommend to anyone looking to purchase a car. Thanks for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service
I was worried I would have to sit through the lunch hour but they got me out before and that was great! I've had good experiences here from sales to service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall service
Great prompt service Excellent service great people who truly care about their customers. I would highly recommended Bradshaw to anyone for sales or service needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Uncompleted
I have to question if work was done or complete. The engine light is out but the change oil soon light came one going into Alabama. I paid $50.38 to have the oil changed. I have to wait till I get home to check the oil and see if it is clean and if so finish the job I paid for. But it was a shock when the warning came on.
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We are always striving for excellent customer service, and it seems we have fallen short in this situation. We deeply apologize your experience at our dealership was anything less than perfect. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you.
Oil change
Very nice and help me with my baby girl gave her paper and crayons to keep her quite and also tune the tv to keep her occupied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
TOOK WAY TO LONG FOR SERVICE
I TOOK SOME OF THE THINGS THEY WERE SELLING AND I GAVE THEM 4 HOURS TO COMPLETE. WHEN I RETURNED I WAS TOLD THAT I WAS GETTING THE ALIGNMENT STILL. IT TOOK 2 AND 1/2 HOURS OF WAITING BEFORE MY TRUCK WAS READY.
- Customer service 2.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We would like to extend to you our most sincere apologies regarding your recent visit to our dealership. We have a high standard of quality customer service, and your experience should never have been an exception. We would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further please give us a call at your earliest convenience. We look forward to speaking with you and working towards earning back your business.
Quick, friendly
Staff is helpful and friendly. Service is quick! Very satisfied with all!! Zach Moran goes above and beyond in helping. I would recommend Bradshaw to all my family and friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cleaning chipmunks from under my battery!
The mechanic was checking my battery and found two dead chipmunks under the battery. I do appreciate them cleaning this up for me, Hope mechanic made it ok!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice salesman he answered all my questions
Dylan Carnes was very nice and he was very helpful and answered all my questions so I could understand them. He also went over all the different functions I didn’t know
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car