Reviews
Buyer
My husband and I came to Bradshaw for the second time to purchase a Suburban Chris took us out in 3 different cars and was treated overly nice, I would recommend Bradshaw to anyone, the where you sign your life anyway, Ed Donald we had a very good time, he made our trip, we had a ball laughing and cutting up with him, we had a very good day. I was a pleasure dealing with Chris and Ed, and my husband has taken the Suburban back for oil change and everyone was very nice to him. Love Bradshaw this was the second time we have bought from them. Kay
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MyPurchase of my new SUV
I was very pleased with the service at this dealership. Very friendly people and my salesman John was great on getting us exactly what we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Painless process
Ernest was there the first time we went looking to see what you had in stock. Joked along with the sales person who was also outstanding in explaining the Vehicle of choice. Chevrolet Silverado everything was explained, we had no choice but to buy. We would also like to thank Jeff Plunkett for taking time out of his busy schedule to talk to us while Cary Neill assisted another client.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This review is for Cynthia Bailey, who is a very nice person
Not happy with there service tech telling me that he thinks my transmission noises and thudsyou feel when backing out and getting back on the gas is pretty much.normal for my 2016 Silverado that I purchased there 4. maths ago, and have had nothing but issues since day one. The truck. is beautiful but definitely has issues. Your not going to convince me that the transmission noises is normal, no way, I can't believe GM. would sell trucks that the transmission s do this. Over all not happy with service dept in general. Nothing against Cynthia Bailey, she is very nice and quite professional.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Very very unprofessional, horribly disappointed
Spoke to sales rep and confirmed they had a specific vehicle exactly as we wanted to buy. Around 10:30,am today sat. Said we had a two hour drive and we're headed over and to please hold the keys. Called two more times before we arrived to confirm we were running later but would definitely be there. Walked in approx 330pm and was told the one only other customer in the dealership area was now test driving the only car we drove over 2 hr one way and took most of Saturday to see. Only to find sales guy didn't hold key and let the only other customer take our car which otherwise wS sitting for two months. Not only gave it to another client the only other client knowing we were driving all day in total to see the vehicle. Highly unprofessional. Crass. Poorly mannered. Uncouth
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, it is disappointing for us to hear that your experience was anything less than great. Here at Bradshaw Automotive Group, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (864) 990-4372 to discuss ways we can better serve you in the future
Service Dept. overcharging
I brought my car in for service. Explained to Wayne in the service department that I could only spend a certain amount of money on my car for repairs. I gave him the most I could spend amount. My bill is more than double what I said I wanted to spend on my car. I have had to let them keep my car for 2 extra weeks until I get paid again to get my car. I explained to Wayne it was more than I could afford. My husband is sick and our income has drastically changed. I made all of this information clear but no one seemed to care. He called Thursday and wanted to know when I was picking my car up. I have had to take my husband back to the hospital. I told him if he doesn’t get admitted I will be in on Saturday, which is tomorrow. His response- I can bring the car to you. Seriously? You charge more than double what I clearly stated I could afford and have no consideration for customers. Lesson learned. Last visit at Bradshaw automotive in Greer.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, it is disappointing for us to hear that your experience was anything less than great. Here at Bradshaw Automotive Group, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (864) 990-4372 to discuss ways w e can better serve you in the future
Trade In
Never traded or Bought a car this quick and easy , So late in the day also ! Jason Scarborough showed me several CTS and helped work the deal out . Thanks Jason .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience
We purchased a Buick LaCrosse and knew we were getting a wonderful automobile, but we were so pleased to meet really great folks who treated us as if we were their only customers. We were so impressed by the friendliness and the knowledge. Everyone there seemed to be having a great time working together and they felt like family. Just a great buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service! No Pressure!
From the start of my search for a late model Silverado, Don and the staff of Bradshaw were very helpful. Other Dealerships would not even return phone calls. There was no pressure from Don and he did keep me informed of my options. Great Service! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hiding behind the AS IS Warranty
I purchased a used 4Runner from Bradshaw. I was told by the salesman and the previous owner of the vehicle, a Bradshaw Manager, that the vehicle was in great condition. Only a week after purchasing the vehicle it was determined that the vehicle has a blown head gasket. I contacted the salesman and the used car manager. Both told me that I signed the AS IS Warranty and there is nothing they will do to help me. Awful position to be put in just so they can make a profit. Now, I have car payments for a car that can't be driven.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback with us. We’d like to apologize for not being able to meet your expectations. It’s our goal to provide the highest level of customer service possible, but we can always improve in our efforts and we’ll use your feedback to do so. Please reach out to Tyler Plunkett, at (864)879-7111 to talk about your experience in further detail.