Reviews
Good service
Brought my CTS in with issues with CUE system. Zach was courteous and very helpful. He made sure he addressed my issue and checked for any other issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Phantom problem
David Rocklein was persistent in helping diagnose the battery issue with my 2016 XTS. (The car misbehaved at home but not on the service line.). ALWAYS great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
best auto service and done in proper amount of time needed
I had General svc on my auto All was five in timely manor and I was assigned to Zach gray as my svc person prior person being Dylan Carnes who was promoted to sales . Satisfied Cystuner MaryLou Demichele. Cloth seats were stained glass n passenger do Jim Plunkett suggested getting seat covers from auto store great suggestion will do thank you. 3/31/19 Sunday submitted survey 10:17pm
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome service - very nice people.
John Karvelas - Ernest, Lou and the entire staff was really great- and very helpful picking out a car that fit my budget as well as no hassle sales methods.My Spark is amazing and will work out pretty good for bipping around town. Thank You for the best service I ever received from a dealership that was just as great if not better than the service I enjoyed while leasing two cars from MB that always strived. to exceed customer expectations- This Chevy store is top notch- with very clean windows and a nice lounge area. This should be a model store for how people should be treated when out car shopping.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Experience
This is the best service I ever received from a dealership. Tony was so courteous and went above and beyond. 5 star experience!! If you want to be treated like your money and time is valued, call Tony Bentley at Bradshaw Automotive!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
changed oil didn't rotate tires
I have brought my 2016 Malibu 2.0 Premier in for service on several occasions, thinking today would be no different. I was wrong. I have the service plan which include oil change and tire rotation. I had to point this out to Zack Moron (service consultant) and had to show him the coupon from the service book. After an hour and 20 min my car was "ready". the other service guy who had helped me before pointed out a knot on the left front. Going down the road I remember, wait that was there before, why didn't they rotate? So back to the shop, spoke w/service mgr. he said it was an error on their part and they would correct, after another 1/2 hour Zack came and got me and showed me damage to both front tires and said that's why they didn't rotate. I insisted they rotate cause if I'm gonna have a blowout as they suggest I can control it much better if it happens on the rear. and he said no new tires always go on the rear, so then he tries to sell me new tires (his job, I guess) he gave me a price which I thought was high. I'm 58 been buying tires for 40 yrs, so I'm no dummy. Went to Discount tire where I buy tires for my '74 coupe de ville, '01 Silverado Z71 LT and the Boo, here So I was able to get 4 new tires 65,000 mile warranty for less than he quoted for 2 tires with discount. I'm a fairly smart man and next time I guess I'll have to find a different company to do business with. No one likes to be done wrong and Bradshaw won't get a second chance to screw me over! See ya!
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bradshaw Automotive Group and we hope to see you again soon!
Buyer
My husband and I came to Bradshaw for the second time to purchase a Suburban Chris took us out in 3 different cars and was treated overly nice, I would recommend Bradshaw to anyone, the where you sign your life anyway, Ed Donald we had a very good time, he made our trip, we had a ball laughing and cutting up with him, we had a very good day. I was a pleasure dealing with Chris and Ed, and my husband has taken the Suburban back for oil change and everyone was very nice to him. Love Bradshaw this was the second time we have bought from them. Kay
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MyPurchase of my new SUV
I was very pleased with the service at this dealership. Very friendly people and my salesman John was great on getting us exactly what we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Painless process
Ernest was there the first time we went looking to see what you had in stock. Joked along with the sales person who was also outstanding in explaining the Vehicle of choice. Chevrolet Silverado everything was explained, we had no choice but to buy. We would also like to thank Jeff Plunkett for taking time out of his busy schedule to talk to us while Cary Neill assisted another client.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This review is for Cynthia Bailey, who is a very nice person
Not happy with there service tech telling me that he thinks my transmission noises and thudsyou feel when backing out and getting back on the gas is pretty much.normal for my 2016 Silverado that I purchased there 4. maths ago, and have had nothing but issues since day one. The truck. is beautiful but definitely has issues. Your not going to convince me that the transmission noises is normal, no way, I can't believe GM. would sell trucks that the transmission s do this. Over all not happy with service dept in general. Nothing against Cynthia Bailey, she is very nice and quite professional.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair