Reviews
Tony Bently helped us , he was so kind and helpful he
Tony Bently helped us , he was so kind and helpful he explained everything, the dealership made everything so easy, everyone was so helpful n knowledgeable, we bought a jeep Cherokee because of them they got us the best deal, I trust them and that means everything, if you need a car affordable go there they provide you with the best service. There a Christian place I might add, that means a lot to me .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there, thank you so much for your positive comments about Fred Anderson Cadillac! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The crew at Fred Anderson Chevrolet GMC was fantastic!
The crew at Fred Anderson Chevrolet GMC was fantastic! They worked well as a team to insure me needs were met and helped me to get into the right vehicle at the right price! I loved the experience and highly recommend them for those that are looking for a new vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with Fred Anderson Cadillac! Until the next time we meet, take care!
Your service manager never responded to my voice message.
Your service manager never responded to my voice message.Voiced concern about not getting a hard copy of work done on my truck!
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Good morning. My name is Zack Moran, I would be more than happy to get you any paperwork from previous work done. If you would please give me a call on my cell at 864-404-9809. If you do not get me leave me a voicemail and I will call you right back. Zack Moran
Awesome dealership …they go above and beyond to help
Awesome dealership …they go above and beyond to help you…I recommend them completely….theyre great..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there, we're so glad you enjoyed your visit! Our team here at Fred Anderson Cadillac is always happy to help. We appreciate you taking the time to leave us your feedback. We look forward to serving you again, and we hope you have a great day.
I made an appointment for brakes and tires at 8:15am on
I made an appointment for brakes and tires at 8:15am on April 11, 2024. I dropped the car off on the evening of April 10, there were no envelops in the night drop-box but I was able to find a sales person to help me and he did. I received a phone call at 8:19am on Thursday but did not pick up as I didn't recognize the number, listen to the message and return the call at 8:22am, 3 minutes later, and left a message. Called back repeatedly for the next hour in hopes of contacting Mr. Gray as I'm aware that no work gets done without customer confirmation. Finally at 9:19am he returned my call and I authorized the service. He claimed that they would try and have it ready today but it was iffy due to the tire delivery. I mention that I was aware of how that worked, hence why I tried to get back to him as quickly as I could. I checked in with him at 4:19pm that afternoon and Mr. Gray mention that the car would be ready on Friday, the next day. On Friday, April 12, Mr. Gray called me around 10:30am on my office phone (after I had given him specific instructions to contact me on my cell phone, which he did once but then used my office phone on 3 separate occasions during this back and forth fiasco, which is frustrating as I never gave him my office phone, I assume he gleaned it off the caller ID, plus I'm rarely sitting at my desk) I reached back out to him at 10:52am only to have Mr. Gray inform me that the car also needed rear brakes and would not be ready until Monday. I mention that I dropped the car off to have all the brakes changed so why was this not diagnosed the previous day. He gave some excuse that he couldn't see them with the tires on? Finally on Monday when I went to pick the car up at approximately 5:45pm, I walked into the service area, not a single service liaison looked up from their desk, a gentleman asked me if he could help, I mentioned that I was looking for Mr.Gray, who was pointed out to me sitting at his desk, texting or searching on his cell phone, appearing not wanting to engage with anyone. My invoice was printed out but it was not correct as he hadn't had the tires included , which took about 10 minutes to add. Finally I was able to pay and leave with the car 3 days later than I should have. Throughout the process Mr. Gray offered the minimal help that he could have and made things more difficult and inconvenient than necessary. I will not be back to a Fred Anderson dealership if I can help it and will share my experience with friends and family so they don't suffer a similar experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am certainly sorry to hear about the concerns on the recent visit. We strive for five star service with every customer and clearly let you. I would like to talk to you more about this when you have a moment. I will list my direct number below and if you do not get me please leave a voicemail and I will call you back. Thank you for your time. Zack Moran
864-404-9809
Tony was great to work with went above and beyond.
Tony was great to work with went above and beyond. We are very happy customer's
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Coleman101789, we are so happy to read such a great review about Fred Anderson Cadillac! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great experience.
Great experience. Everyone was awesome and this was the easiest car buying experience I’ve ever had. I told them my budget and what I was interested in and they made it happen!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with Fred Anderson Cadillac!
Tony Bentley made the car buying process easy and helped
Tony Bentley made the car buying process easy and helped us throughout the whole process until everything was finished exactly like we wanted it!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Stephen.holliday05, thank you so much for your positive comments about Fred Anderson Cadillac! We are always more than happy to assist you if anything else comes up. Take care!
I was having a terrible time finding a car that was right
I was having a terrible time finding a car that was right for my budget till I went to this dealership. They helped me find the right car for me, worked with me on the down payment, and helped get me to a lower monthly payment. I greatly appreciate all their help and dedication to get me in this car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bradyfoley23, your satisfaction is our top priority here at Fred Anderson Cadillac. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Tony really took good care of us and my mother in law
Tony really took good care of us and my mother in law also I highly recommend Fred Anderson if you are looking for a car much better than other dealerships
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Blade07151988, thank you for your kind words and this wonderful review of Fred Anderson Cadillac! We hope you have a great day!