Reviews
Leased ES 350
We were visiting different car dealers to decide what car we would want to lease. Tabetha was our sales person and gave us a test drive. She explained all the safety features and all the reasons why we would want to get a Lexus. She was knowledgable and very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing
Customer service was extremely kind and helpful throughout the whole process. Alexis was amazing in helping us buy our daughter's first car and we are so grateful she was there. The whole dealership treats you like one of their own family members. Excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Journey to My Unexpected RC-F
After my unexpected test drive on a Friday afternoon, I requested a ultra white with red interior. However, there was no white RC-F cars on the lot. But, I gotta say Carlos Vargas made it happen in less than 4 hours. He had found my ultra white RC-F with black interior. Carlos convinced me to go with the black interior, which still looks great! Carlos made my purchase go smooth, and did not pressure me into buying the car. The car spoke for itself, "BUY ME". Carlos just made it happen. Thanks!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great car Buying Experience
Aaron Trembley made the whole car buying experience a pleasant "no pressure" one. He was patient answered all of our questions and didn't hesitate when we wanted to test drive multiple vehicles to find the one we wanted. We are very happy with the car we selected. Thanks Aaron!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing
We had a very good experience purchasing our Lexus. Our sales consultant, Casey Campanaro, worked with us to find the perfect car. He was very helpful explaining all the features of the car. He made us feel very comfortable which turned out to be a seamless experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very honest and easy experience
Going to Lexus of Massapequa was a great experience. Everyone was very friendly and eager to help. My sales rep Carlos was great to work with, very honest and knew what he was talking about. Very enjoyable experience, would absolutely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for taking the time to leave such kind words about Carlos. We will be sure to let him know. If there is anything else we can further assist you with, please let us know. Kind Regards, Lexus Of Massapequa Team
Walked in, test drove and bought!
Working with Alexis (sales person extraordinaire), Chris B and Larry was terrific. We worked out a great deal, signed and drove home the next afternoon. Alexis even laughed at a few of my jokes, that was a bonus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for taking the time to leave such kind words about Alexis. We will be sure to let her know. If there is anything else we can further assist you with, please let us know. Kind Regards, Lexus Of Massapequa Team
Dream Car
Lexus car dealership was without a single doubt one of the best experiences I've had in terms of dealers. Came in with the illusion of leaving the lot with a new car and had just so happen! All of course, with the help of Carlos Vargas who made me feel comfortable and made the experience feel like a genuine one! Chris Bahamonde was a great help as well, made me feel like a part of their family. Not at all like other dealerships who pressure you into making decisions--often times the wrong one. This one felt right and one I know I for sure won't regret.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for taking the time to leave such kind words about Chris & Carlos. We will be sure to let them know. If there is anything else we can further assist you with, please let us know. Kind Regards, Lexus Of Massapequa Team
VERY PLEASANT EXPERIENCE,
I went to Massapequa dealer looking for a deal on a RX 350 and what a deal a got!! Bert was the man who helped me and he was truly a wonderful man, very professional and courteous. I was more than happy with the service he provided for me and my wife. He made everything so easy for us. what a great experience!! Thank you Mr. Bert Hall, we really appreciate your service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for taking the time to leave such kind words about Bert. We will be sure to let him know. If there is anything else we can further assist you with, please let us know. Kind Regards, Lexus Of Massapequa Team
Buying experience
Hands down one of the best buying experiences I have ever been through Lexus of Massapequa has got it together Tommy the sales manager in casey in sales and even including the finance manager these guys were unbelievable they made the deal happen and made sure that we were a priority first and not just a sale what a great job they did I would recommend this dealership over any dealership in New York any day of the week as far as my experience goes I would say this was a five star experience all the way they really cared a lot about us and that's what initially made the sale not this the price of the vehicle thank you to the whole Lexus of Massapequa team for a really great job and a great experience the Rivera family will be back for sure
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for taking the time to leave such kind words about Casey & Tommy. We will be sure to let them know. If there is anything else we can further assist you with, please let us know. Kind Regards, Lexus Of Massapequa Team