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Suburban Chevrolet Cadillac of Ann Arbor

(1,343 reviews)
Visit Suburban Chevrolet Cadillac of Ann Arbor
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (734) 773-1658 (734) 773-1658
Used (734) 436-2803 (734) 436-2803
Service (734) 436-2779 (734) 436-2779

Reviews

(1,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Chevrolet Cadillac of Ann Arbor from DealerRater.

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Working with Katie made my new car buying experience very...

Working with Katie made my new car buying experience very enjoyable. I felt very comfortable with her knowledge and she went out of her way to see that I was completely satisfied. I would recommend her to any person looking to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was looking for a used vehicle to get a loan on, and...

I was looking for a used vehicle to get a loan on, and Linsdsey and Mark were great to work with. I have less than stellar credit, and was having a difficult time coming up with the downpayment, and they worked with me and went out of there way to help me. I drove my car home the same day I went to look at one. Very friendly staff, and overall one of the best experiences I've had at a car dealership. Thank you Lindsey and Mark!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Love our new 2013 Equinox. Anne Martin got us a great...

Love our new 2013 Equinox. Anne Martin got us a great deal and helped make the entire process of buying a new car a good one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dan was great to work with he went out of his way to try...

Dan was great to work with he went out of his way to try find me the perfect used truck to meet my business needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great buying experience!

Ann Martin and Genell Fries did a great job getting us the exact car we wanted. Smooth delivery and explanation of features. Overall very pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dan was very helpful in discussing the features of...

Dan was very helpful in discussing the features of different models. He was friendly, and spent a lot of time with me to figure out the best deal and financing options available. I would recommend Dan highly to anyone looking for a car to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

working with Dan and the Suburban team has been a great...

working with Dan and the Suburban team has been a great experience and i would highly recommend them to anyone in need of a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The personal relationship with Mark and Lindsey was...

The personal relationship with Mark and Lindsey was excellent. The personal attention was amazing. The interactions that I observed with other customers was equal to my experience. This can be very telling especially with phone interactions.They were always very personable and caring. In general I felt I was being cared for along with the future of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Working with Mike was a great experience. He was...

Working with Mike was a great experience. He was knowledgeable and helpful. I came preapproved through my own bank, but Mike was able to get me a better rate through a different bank. He went the extra mile to help me get a good deal within the payment range I was hoping for. I am definately coming back to Suburban for my next purchase, which won't be long because I like a new car every year!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I felt very welcome in this dealership. I am looking for...

I felt very welcome in this dealership. I am looking for a car for a short period of time with low budget, I was referred to the used car section where I was helped by Dan. Very helpful, patient and friendly. I did not buy the car yet, but will definitely come back to buy one! Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.