Reviews
What a wonderful experience ence with Dennis at suburban...
What a wonderful experience ence with Dennis at suburban Toyota. Not only was my car and paper work brought right to our home but he helped me finish building my daughters doll house when he was here. We love our new car and could not have asked for better, convenient, wonderful customer service. Thank you Dennis and survivable Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! We're so happy we were able to help you out!
Went in hesitant on leasing or buying. Steven was GREAT....
Went in hesitant on leasing or buying. Steven was GREAT. Didn't want to feel pressured. Management barely working w/you. Prices still too high. .
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sales officer Steve was more friendly and gave my clear...
Sales officer Steve was more friendly and gave my clear explanation of all the security feature cover by Toyota from blind spot mirror, collision preventions, adaptive cruise control. Also took me to the car and showed me the features like motion sensor door opener in back and sides etc. Was able to trade in my CRV and get the new Sienna XLE. HI appreciate his marketing skills and patience in dealing with customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steven and Derrick were fantastic to work with. I sent a...
Steven and Derrick were fantastic to work with. I sent a inquiry for a lease the night before and drove off the lot the next afternoon happy. It was smooth as could be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Keith72, thank you for the high star rating!
Purchased a Tacoma, excellent customer service and...
Purchased a Tacoma, excellent customer service and professionalism. Thank you Melisa Altan for finding my husband’s dream truck! Melisa is excellent at her job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rmikich, we are so happy to read such a great review about Suburban Toyota of Troy!
JC is awesome! Super helpful and I really enjoyed working...
JC is awesome! Super helpful and I really enjoyed working with him. First time as his customer but he treated me like I’d been a customer for years. Quick and painless experience with the dealership getting finance and paperwork squared away. All around a great experience. Nicely done JC!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My compliment for steven for his professional demeanor ,...
My compliment for steven for his professional demeanor , attention to details for my new purchase 2021 4runner trd pro . I will recommend others and friends to you and suburban toyota . Thank you Again .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Edward Glants, for a great buying experience...
Thank you, Edward Glants, for a great buying experience at Suburban Toyota! Professional and friendly service made buying our 2020 Highlander hybrid quick and simple.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We hope to be of service to you again in the future. Best wishes, Suburban Toyota of Troy
Getting a new car with Steve and Suburban Toyota was a...
Getting a new car with Steve and Suburban Toyota was a great experience! Steve was extremely knowledgeable and helped to guide us in picking our car It was quick, easy, and they worked hard to get us the best deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve is the man, he helped me out with my four runner...
Steve is the man, he helped me out with my four runner and I love it so much, he worked so hard for us and gave us a great deal, if you want great service and excellent price go see Steve . Trust me you will not regret it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Please let us know if there is anything else we can do for you; we are more than happy to help!