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Calavan CDJR West

(248 reviews)
Visit Calavan CDJR West
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–2:00pm
Sunday Closed Closed
New (505) 629-0615 (505) 629-0615
Used (888) 245-1282 (888) 245-1282
Service (888) 245-1312 (888) 245-1312

Reviews

(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Calavan CDJR West from DealerRater.

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Great people

These people are amazing, went above and beyond to get me in to my car. Tanisha was an amazing sales person, sending all my family and friends to her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

car purchase experience

It had been forever since I bought a car so I didn't know what to expect, but my salesperson Tanisha made it simple and easy. You rock girl!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service

Tanisha made this process incredibly smooth and fast. I was done within an hour if that. She will be my go to from now on. If you are in the market and not looking for the purchase to be an all day event, go see Tanisha.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Shady Sales

First off my sales guy was great! We wanted the car so went to finish it all up. Came back almost $4k more. We had already called about the car and internet price and price I was quoted there was $3991. The manager said they had to add a reconditioning fee of $2k. When I asked to speak to him he didn't come over took me 4 try's to finally get him to sit down with me. Nick Neessen was his name and is by far the rudest sales/manager I have ever delt with in my life. He could never give a straight answer and said basically he puts the price low to get people to come in because sales are bad and then tacks on fees at the end. Shady stuff I have purchased 20+ cars in my life and never seen these tactics. Never tried to work with me just said rudely you don't have to buy it leave. Really? I work in sales and I will try my hardest to get one. He should not have a job very unprofessional guy.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

JEEP SERVICE

LENARD TAYLOR WAS AWESOME; HE WAS EXTREMELY POLITE, PATIENT, AND INFORMATIVE. HIS GREAT CUSTOMER SERVICE SKILLS ARE VERY MUCH APPRECIATED. THANKS FOR YOUR HELP AND BEING ATTENTIVE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service department is great and very caring to help

Thank you sooo much Soli Jatta in the service department. Your time and efforts are very much appreciated. Mr. Jatta is always there for us when he is needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Best Sales person

Wow! I didn't realize what a great experience having a sales woman would be. But unfortunately I wasn't able to get into a vehicle yet but it wouldn't be fair if I didn't Thank Ms. Tanisha for her time and being so patient with me. She did let me know everything that i will require to get me into my dream car. Will go back when I get my situation straight. Go see Tanisha, she keeps it real.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great dealership

Tanisha and Desi was great. It took some time but they didn't stop working for me till I got in my first vehicle. I have a 2019 Cherokee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great customer service

Thank you Tanisha and all the staff for making us feel at home, we couldn't have ask for a better experience. I recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience was great

My overall visit was great. Best dealer I have ever dealt with since I've been buying cars. Ben was great. Thanks alot. the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.