Reviews
Very friendly and very helpful, wouldn’t take my truck no where else for oil change or repairs
Very friendly and very helpful, wouldn’t take my truck no where else for oil change or repairs
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fpdouglasville, it was our pleasure to assist you. Thank you from all of us here at Calavan Chrysler Dodge Jeep Ram!
My Service Advisor Brittany is great to work with. Communication is through and service is on point.
My Service Advisor Brittany is great to work with. Communication is through and service is on point.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your awesome feedback about Brittany! We’ll pass along the kind words and we’ll see you next time at Calavan Chrysler Dodge Jeep Ram. Have a great day!
Team was very communicative throughout process. Very well done. Repairs were as expected and truck was clean from greasy hands
Team was very communicative throughout process. Very well done. Repairs were as expected and truck was clean from greasy hands
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback about our team! We appreciate your business and hope to work with you again at Calavan Chrysler Dodge Jeep Ram. Take care!
We had a really unfortunate experience with this dealership. Made an appointment on Monday to test drive a vehicle on the upcoming Saturday. The dealership said their team would have the vehicle ready for our arrival (unless they sold it before then of course). Received a confirmation text on Friday for our 10am appointment the next day, Saturday. We confirmed. On Saturday morning, received a call from the person with whom we had been messaging all week, and we confirmed again that we would be there. On the way, received a call from another employee confirming we were coming, and we said we were about 10 mins out. When we got there, the car that we had booked an appointment to see and drive was unavailable. Best we could understand was that it was in the shop because a purchaser of another Jeep Grand Cherokee wanted the tires/wheels from the vehicle we had booked, so the car we came to see was not drivable. Both people we talked to that morning could have easily told us the car we were coming to drive was unavailable and saved us a 2 hour wasted trip. It was not a good experience, and I'm not sure I would trust the messages you receive from the dealership. It was disappointing.
We had a really unfortunate experience with this dealership. Made an appointment on Monday to test drive a vehicle on the upcoming Saturday. The dealership said their team would have the vehicle ready for our arrival (unless they sold it before then of course). Received a confirmation text on Friday for our 10am appointment the next day, Saturday. We confirmed. On Saturday morning, received a call from the person with whom we had been messaging all week, and we confirmed again that we would be there. On the way, received a call from another employee confirming we were coming, and we said we were about 10 mins out. When we got there, the car that we had booked an appointment to see and drive was unavailable. Best we could understand was that it was in the shop because a purchaser of another Jeep Grand Cherokee wanted the tires/wheels from the vehicle we had booked, so the car we came to see was not drivable. Both people we talked to that morning could have easily told us the car we were coming to drive was unavailable and saved us a 2 hour wasted trip. It was not a good experience, and I'm not sure I would trust the messages you receive from the dealership. It was disappointing.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Tebby, we're truly sorry to hear about the mix-up with your test drive appointment and the inconvenience it caused. It's disappointing to know that our communication fell short in this instance. We aim for a seamless and enjoyable car-buying process, and we clearly missed the mark here. If you're open to discussing this further or giving us another chance, please reach out to me. Thank you, Customer Care - [email protected]
Great service from start to finish! Everyone was friendly, professional, and made the whole experience easy and stress-free. You can tell they genuinely care about their customers and providing good service. I’m very satisfied with my experience and would definitely recommend them to anyone looking for reliable, quality service.
Great service from start to finish! Everyone was friendly, professional, and made the whole experience easy and stress-free. You can tell they genuinely care about their customers and providing good service. I’m very satisfied with my experience and would definitely recommend them to anyone looking for reliable, quality service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are so glad you are impressed with our team at Calavan Chrysler Dodge Jeep Ram. We truly appreciate your business and your recommendation!
Service Advisor David was ready to receive my vehicle for service which is a plus when discussing beforehand. David communicated throughout the process when each request was being taken care of. David also acknowledged my prior concerns and had one of there best service reps, (Mr. Nic) service my vehicle. Great job! Always satisfied with the assistance received from David.
Service Advisor David was ready to receive my vehicle for service which is a plus when discussing beforehand. David communicated throughout the process when each request was being taken care of. David also acknowledged my prior concerns and had one of there best service reps, (Mr. Nic) service my vehicle. Great job! Always satisfied with the assistance received from David.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your kind words about David and Mr. Nic at Calavan Chrysler Dodge Jeep Ram. It means a lot to hear that you are always satisfied with their service. We’ll be sure to let them know about your thoughtful feedback! See you next time!
Service was fast. And info pertaining to my truck was accurate. Great job. I love this dealership!
Service was fast. And info pertaining to my truck was accurate. Great job. I love this dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the love! We look forward to assisting you next time at Calavan Chrysler Dodge Jeep Ram.
this dealership is on point. I will recommend it to my friends professional team. this day off is knowledgeable of their job duties.
this dealership is on point. I will recommend it to my friends professional team. this day off is knowledgeable of their job duties.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so pleased to hear you are confident in our team. We look forward to helping you in the future! - The Calavan Chrysler Dodge Jeep Ram Team
Great Customer Service and COMMUNICATION WITH SERVICE ADVISOR -JASEN AND SHOP FOREMEN MR. HICKABY ON MY VISIT
Great Customer Service and COMMUNICATION WITH SERVICE ADVISOR -JASEN AND SHOP FOREMEN MR. HICKABY ON MY VISIT
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased your visit was so positive thanks to Jasen and Mr. Hickaby's attentive service. Thank you for choosing Calavan Chrysler Dodge Jeep Ram and for sharing your experience! Safe travels ahead!
My service advisor Tony Hooper customer service was a 10+++. Very professional, knowledgeable, and stayed in constant contact with me during the whole process of the vehicle being in the shop. Shop so far did an outstanding job as well. No issues with the transmission.
My service advisor Tony Hooper customer service was a 10+++. Very professional, knowledgeable, and stayed in constant contact with me during the whole process of the vehicle being in the shop. Shop so far did an outstanding job as well. No issues with the transmission.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Tyrone, thank you for sharing your positive feedback about Tony and our team! We appreciate your business here at Calavan Chrysler Dodge Jeep Ram.