Reviews
Every time I come to this dealership they are so nice and quick with whatever we need. We’ve been coming to them for years and prefer this dealership over others.
Every time I come to this dealership they are so nice and quick with whatever we need. We’ve been coming to them for years and prefer this dealership over others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so grateful for your continued support and trust in our team! Thank you for choosing Calavan Chrysler Dodge Jeep Ram and for sharing your kind words. See you next time!
I really enjoy bringing my car to Calavan dealership. They take care of my car for the last 7 to years. They are very courteous. Hats off to Brittany she is the best!
I really enjoy bringing my car to Calavan dealership. They take care of my car for the last 7 to years. They are very courteous. Hats off to Brittany she is the best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Vikki, thank you for reviewing Brittany and the team -- it means the world to us! We are grateful for your loyal business. -Calavan Chrysler Dodge Jeep Ram
From the time I came into dealership I was greeted and took care of promptly. Throughout my wait I received several text asking if I needed anything which was very courteous of the staff.
From the time I came into dealership I was greeted and took care of promptly. Throughout my wait I received several text asking if I needed anything which was very courteous of the staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Yolanda, we're pleased to know you felt well taken care of from start to finish. We hope to see you again at Calavan Chrysler Dodge Jeep Ram!
Very friendly, professional and helpful associates. They make you feel at home . I highly recommend service is top tier.
Very friendly, professional and helpful associates. They make you feel at home . I highly recommend service is top tier.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted to hear your feedback! Thanks for sharing your five stars with Calavan Chrysler Dodge Jeep Ram, Inc.!
On February 2nd, I brought my truck to Calavan Chrysler Dodge Jeep RAM for a full diagnostic. I was told the transmission needed rebuilding and paid $1,771.15 for a teardown, with labor quoted at $3,542.31 plus parts. My truck sat for two weeks, and I had to push for rental assistance. Within 48 hours of picking it up, my truck began smoking. I was then told there was a hole in the radiator and quoted $1,898 for a radiator replacement, thermostat, and coolant flush. When I spoke with the manager, I was told they were “willing to cover half” of the radiator repair since I had just paid for the transmission work. That response suggests there may have been an issue during service, yet full responsibility was not taken. Customers deserve transparency, thorough inspections, and accountability. I strongly encourage others to ask detailed questions, request pre- and post-inspection documentation, and carefully review all findings before approving major repairs. Very disappointed with how this situation has been handled.
On February 2nd, I brought my truck to Calavan Chrysler Dodge Jeep RAM for a full diagnostic. I was told the transmission needed rebuilding and paid $1,771.15 for a teardown, with labor quoted at $3,542.31 plus parts. My truck sat for two weeks, and I had to push for rental assistance. Within 48 hours of picking it up, my truck began smoking. I was then told there was a hole in the radiator and quoted $1,898 for a radiator replacement, thermostat, and coolant flush. When I spoke with the manager, I was told they were “willing to cover half” of the radiator repair since I had just paid for the transmission work. That response suggests there may have been an issue during service, yet full responsibility was not taken. Customers deserve transparency, thorough inspections, and accountability. I strongly encourage others to ask detailed questions, request pre- and post-inspection documentation, and carefully review all findings before approving major repairs. Very disappointed with how this situation has been handled.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We are truly sorry to hear about your recent service visit and the issues you've experienced. We aim for a higher standard of care and transparency in all our dealings, so this feedback is concerning. We'd like to better understand what happened here and see how we can assist you further. Please reach out to us so we can discuss this together. Thank you, Customer Care - cdjrcustomercare@calavancars.com
Internet pricing looks great until they add the $6000 in dealers' fees, then they are above average in price. The salesman I dealt with was totally deceptive and inadequate in doing his job. Total waste of 4 hours. By the way I was paying cash and this guy would not even write down the numbers I needed to have? Just a very confusing exchange throughout.
Internet pricing looks great until they add the $6000 in dealers' fees, then they are above average in price. The salesman I dealt with was totally deceptive and inadequate in doing his job. Total waste of 4 hours. By the way I was paying cash and this guy would not even write down the numbers I needed to have? Just a very confusing exchange throughout.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear about your frustrating experience. We would love the chance to speak with you and provide more clarity surrounding the numbers you're looking for. Please give me a call, and we'll do our best to help. Thank you, Customer Care - cdjrcustomercare@calavancars.com
Very pleasant experience dealing with Ms. Diamond. Very knowledgeable about the vehicle that was purchased and very pleasant to work with.
Very pleasant experience dealing with Ms. Diamond. Very knowledgeable about the vehicle that was purchased and very pleasant to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Calavan Chrysler Dodge Jeep Ram! We're so happy to hear that our team provided you with knowledgeable and pleasant service. Safe travels in your new vehicle!
I have great service and support on my car service. Thank you for your generosity and for my support Guy James always helps with a smile. James is the best.👏🏽👏🏽👏🏽
I have great service and support on my car service. Thank you for your generosity and for my support Guy James always helps with a smile. James is the best.👏🏽👏🏽👏🏽
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your thoughtful review of James and our team! It's wonderful to hear that you are always so well taken care of here! - The Calavan Chrysler Dodge Jeep Ram Team
Rashid my Maintenance Agent was very knowledgeable and helpful taking care of all my concerns!!! His courtesy and understanding is second to none which I thank The Dealership for having him in the position he in!!! Rashid stayed with me throughout the whole process and I’m Thankful for Calavan Dodge for having him and that’s why I’m a returning customer with Centurion Confidence that whatever the issue I have with my vehicle This Dealership is more than Qualified to diagnose and correct all Maintenance Issues!!!
Rashid my Maintenance Agent was very knowledgeable and helpful taking care of all my concerns!!! His courtesy and understanding is second to none which I thank The Dealership for having him in the position he in!!! Rashid stayed with me throughout the whole process and I’m Thankful for Calavan Dodge for having him and that’s why I’m a returning customer with Centurion Confidence that whatever the issue I have with my vehicle This Dealership is more than Qualified to diagnose and correct all Maintenance Issues!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so proud to have a team member like Rashid here at Calavan Chrysler Dodge Jeep Ram! It makes our day to know you can count on us for five-star care. See you next time!
The service advisor was very knowledgeable and helpful with my concerns. Great service at the dealership..
The service advisor was very knowledgeable and helpful with my concerns. Great service at the dealership..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re lucky to have knowledgeable team members like our service advisor! Thank you for choosing Calavan Chrysler Dodge Jeep Ram and for sharing your support. See you next time!