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Calavan CDJR West

(248 reviews)
Visit Calavan CDJR West
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–2:00pm
Sunday Closed Closed
New (505) 629-0615 (505) 629-0615
Used (888) 245-1282 (888) 245-1282
Service (888) 245-1312 (888) 245-1312

Reviews

(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Calavan CDJR West from DealerRater.

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I have great service and support on my car service.

I have great service and support on my car service. Thank you for your generosity and for my support Guy James always helps with a smile. James is the best.👏🏽👏🏽👏🏽

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful review of James and our team! It's wonderful to hear that you are always so well taken care of here! - The Calavan Chrysler Dodge Jeep Ram Team

Rashid my Maintenance Agent was very knowledgeable and

Rashid my Maintenance Agent was very knowledgeable and helpful taking care of all my concerns!!! His courtesy and understanding is second to none which I thank The Dealership for having him in the position he in!!! Rashid stayed with me throughout the whole process and I’m Thankful for Calavan Dodge for having him and that’s why I’m a returning customer with Centurion Confidence that whatever the issue I have with my vehicle This Dealership is more than Qualified to diagnose and correct all Maintenance Issues!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so proud to have a team member like Rashid here at Calavan Chrysler Dodge Jeep Ram! It makes our day to know you can count on us for five-star care. See you next time!

The service advisor was very knowledgeable and helpful

The service advisor was very knowledgeable and helpful with my concerns. Great service at the dealership..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re lucky to have knowledgeable team members like our service advisor! Thank you for choosing Calavan Chrysler Dodge Jeep Ram and for sharing your support. See you next time!

Excellent customer service.

Excellent customer service. My advisor, Brittany, could not have been more perfect! My husband was experiencing a very serious health crisis and I was frantic without my van. Each time that we communicated Brittaney’s calming demeanor reassured me that I, as well as my vehicle, would be taken care of! Great job Calavan. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Portia, we're deeply grateful for your feedback. It’s wonderful to hear Brittany provided such needed support during a tough time. We’re here if you need anything else at Calavan Chrysler Dodge Jeep Ram. Best wishes to you and your husband!

The customer service at the service department is always

The customer service at the service department is always good whenever I go in. I thank them always getting me in and out in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! We're happy to hear that our service team at Calavan Chrysler Dodge Jeep Ram always takes good care of you!

Everyone is very helpful and tries there best to make you

Everyone is very helpful and tries there best to make you smile. Great customer service and work with your schedule as much as they can.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so pleased that you had a helpful, accommodating experience with our team! Thank you for choosing Calavan Chrysler Dodge Jeep Ram!

I have been coming here for 5 years now and have never

I have been coming here for 5 years now and have never had an issue. Everyone is always friendly and service techs know how to communicate and give recommendations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and kind words! We appreciate your continued trust in us and look forward to serving you for many more years at Calavan Chrysler Dodge Jeep Ram. Take care!

I was in a bind, traveling from out of town.

I was in a bind, traveling from out of town. They took care of the issue in record time. Excellent customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Calavan Chrysler Dodge Jeep RAM, and for sharing your positive feedback about the team. We appreciate your business!

Great service from my service advisor, the service area

Great service from my service advisor, the service area is clean and stocked with snacks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your kind words for our team and positive feedback about our facilities. We always strive for a five-star experience, so if there is anything we could have done to improve your visit, please let us know. Thank you, Customer Care - cdjrcustomercare@calavancars.com

Everything looks good.

Everything looks good. Customers service were very nice. Keep up the good work. Im pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We look forward to seeing you again at Calavan Chrysler Dodge Jeep Ram!