West Herr Toyota of Rochester

Service is exceptional. The service person keep clients informed about vehicle! I’ve been coming here for years.

There is a level of trust and comfort that they have engendered. I have always been satisfied with the work they have done on my vehicles.

Nice experience nice atmosphere people were very friendly any questions asked were answered would recommend friends and family

Treated us well , courteous, efficient . Will continue to have our Toyotas serviced here. Clean, polite

They are always kind and attentive They answer all of your questions If the person you are dealing with does not know the answer They find someone who does The service department is also very good They tell you if your vehicle is in need of other things when it is there so you don't need to make unnecessary extra trips ...no pressure if you don't do the recommendations they simply give you the list very helpful I would highly recommend them

I’ve been taking my car to this dealership for four years and have been satisfied with their quality of service. After my experiences with the other local dealerships, I can attest to the fact that West Herr Toyota of Rochester is the best place to take my car in for service as they run their business with honesty and efficiency.

Service dept seems honest and staff is very easy to work with! Derek was very pleasant to work with.. Ty all.

My experience was very good. Allan went out of his way to get me out quickly and go the extra mile for me. Thank you!!

Every person we came in contact with was very helpful and friendly. Kyle Palka was a pleasure to have for a salesman.

I just want to Thank my service rep (Allen) from the bottom of my heart for getting me in for my flat tire. Thanks so much Allen !! Sam P